CONFERENCE POLICIES

Registration cancellation and refund policy

A refund, less a processing fee of $75, will be provided for written cancellations received before 5 p.m. EST on September 28, 2015. No refunds will be given after September 28, 2015. Substitutions are permitted at no cost. Please contact us at conference@onpha.org for cancellation or substitutions.

Privacy policy

ONPHA may use your registration information to contact you for future events, products or services related to non-profit housing, however it will not be shared with a third-party.

Want to stay connected with fellow delegates, sponsors and exhibitors after the conference? Choose to be included on the delegate list on your registration form so that others can find you.

For more details on our privacy policy, please click here.

For press or media inquiries, please contact us at communications@onpha.org or 1-800-297-6660.

Green policy

ONPHA is committed to reducing its carbon footprint. This registration guide is available electronically and can be accessed on our conference website at www.conference.onpha.on.ca. You can also create your own agenda with our new online registration tool. Workshop handouts will be available online and will not be distributed at the conference.

Our venue will not provide paper and pens to conference delegates as they often end up unused and thrown out. ONPHA advises all delegates to bring their own note-taking materials.

Our printer, Warren’s Waterless Printing, is the only dedicated waterless printer in Canada and has gone beyond the standard environmental practices to ensure it delivers the most environmentally friendly printing available for our valued customers. They can be found at booth #608 at the trade show.

 

Scent policy

Delegates and guests are asked to refrain from wearing fragrances and scented personal care products at the ONPHA Conference and Trade Show. This includes perfume, cologne, aftershave and scented hair products. Your cooperation is greatly appreciated.

Accessibility and Accommodation

ONPHA is committed to eliminating barriers and improving accessibility for delegates. If you require any assistance or accommodation to participate in the conference, please let us know when you register. Conference staff will contact you to discuss your needs.