JUDGING CRITERIA |
Please note:
Performance, activity and initiatives from March
2014 – March 2015
will be considered.
SOFTWARE AND NETWORK CATEGORIES
Affiliate
software
Key criteria:
- Commercial success
- Understanding of customer needs
- Back office/reporting
- Customer service
Binary solution
Key
criteria:
- Business growth
- Product performance and flexibility
- Reliability of service
- Innovation
Bingo supplier
Key
criteria:
- Commercial success
- Understanding of customer needs
- Product development
- Product flexibility
Innovation in mobile
Key
criteria:
- Product development and deliverability
- Product performance and innovation
- Understanding customer needs
- Reliability of service
Innovation in RNG casino software
Key
criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs
Innovation in slot provision
Key criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs
Innovation in sports betting software
Key
criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs
In-play betting software
Key criteria:
- Growth in last 12 months
- Product development
- User interface and experience
- Understanding of customer needs
- Innovation
Live casino supplier
Key
criteria:
- Product development
- User interface and experience
- Innovation
- Understanding of customer needs
- Jurisdictional compliance
Lottery software supplier
Key
criteria:
- Product integration and delivery
- User interface and experience
- Commercial success
- Jurisdictional compliance
- Product reliability and flexibility
Mobile gaming software
Key
criteria:
- Product development
- Product flexibility
- User interface and experience
- Innovation
Mobile supplier
Key
criteria:
- Product development
- Product flexibility
- User interface and experience
- Innovation
Multi-channel supplier NEW
Key
criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs
Platform of the year
Key
criteria:
- Scalability and integration
- Jurisdictional compliance
- Commercial success
- Stability and flexibility
- Understanding of customer needs
Poker network
Key
criteria:
- Product integration and delivery
- Jurisdictional compliance
- Stability and flexibility
- Understanding of customer needs
- Reaction to market challenges
Poker software
Key
criteria:
- Product integration and delivery
- Innovation
- Understanding of customer needs
- Reaction to market challenges
RNG casino supplier
Key
criteria:
- Product development
- User interface and experience
- Innovation
- Understanding of customer needs
Skill games supplier
Key
criteria:
- Commercial success
- Product development
- Product integration and delivery
- Product flexibility
Slot provider
Key
criteria:
- Commercial success
- Understanding of customer needs
- Product development
- Innovation
Social and freeplay gaming supplier
Key
criteria:
- Product development
- Product flexibility
- Innovation
- Product integration and delivery
PLEASE NOTE: THIS CATEGORY IS FOR COMPANIES SUPPLYING SOCIAL GAME
CONTENT TO RMG OPERATORS AND/OR MEDIA BRANDS
Software rising star
Key
criteria:
- Commercial success
- Reaction to market challenges
- Product development
- Innovation
- Understanding of customer needs
Sports betting supplier
Key
criteria:
- Back office/reporting
- User interface and experience
- Product development
- Commercial success
- Understanding of customer needs
Sports data provider
Key
criteria:
- Business growth
- Reaction to market changes and challenges
- Reliability of service
- Customer service
- Breadth and depth of product
Virtual sports supplier NEW
Key
criteria:
- Product development and deliverability
- Product differentiation
- User experience
- Innovation
- Understanding customer needs
White label partner
Key
criteria:
- Product flexibility
- Reaction to market challenges
- Product integration and delivery
- Product reliability and scalability
- Commercial success
SERVICES CATEGORIES
Acquisition and retention partner
Key
criteria:
- Business growth
- Delivery of brief
- Flexibility
- Understanding of customer needs
- Reaction to market challenges
- Reliability of service
Best customer service
Key
criteria:
- Understanding customer needs
- Reliability of service
- Flexibility
- Delivery of brief
- Commercial success
Corporate services provider
Key
criteria:
- Business growth
- Delivery of brief
- Reliability of service
- Reaction to market challenges
Datacentre of the year
Key
criteria:
- Product/service development
- Flexibility
- Reliability of service
- Innovation
Fraud and compliance solution
Key
criteria:
- Product/service development
- Reaction to market challenges
- Reliability of service
- Customer service
Innovation in payments solutions
Key
criteria:
- Reliability of service
- Product/service development
- Understanding customer needs
- Reaction to market challenges
IT supplier
Key
criteria:
- Product/service
development
- Flexibility
- Understanding of customer needs
- Reliability of service
Marketing and PR provider
Key
criteria:
- Innovation and creativity
- Delivery of brief
- Understanding customer needs
- Reaction to market challenges
Mobile payments solution
Key
criteria:
- Product/service development
- Reaction to market challenges
- Innovation
- Understanding customer needs
Mobile services provider
Key
criteria:
- Business growth
- Delivery of brief
- Reliability of service
- Reaction to market challenges
Payments company
Key
criteria:
- Product/service development
- Reaction to market challenges
- Innovation
- Reliability of service
- Understanding customer needs
- Business growth
Recruiter of the year
Key
criteria:
- Customer service
- Flexibility
- Reaction to market challenges
- Understanding customer needs
Services rising star
Key
criteria:
- Innovation
- Business growth
- Understanding customer needs
- Reaction to market challenges