Below is the complete listing of conference education breakout sessions posted in order by day and time. Keynotes and the not-to-be-missed Industry Issues General Session are listed on the General Session page. The slate of four breakout sessions that will be conducted entirely in French may also be found on the French Sessions page.
Paris 2015 Education Breakout Session Program Slate
Pre-conference programming
Wednesday, 14 October 11.00 AM – 12.30 PM
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Arriving early and new to Managed Travel? Register* for ACTE's pre-conference workshop: How to Navigate the World of Travel Management Are you new to the travel industry? Are you a procurement professional who is newly managing the travel category? Or, would you like to brush up your general travel management knowledge? This extended workshop is designed to explain the complex world of global travel management to industry newcomers and veterans seeking a refresher on the foundational elements of our industry. Seasoned travel professionals will lead an interactive discussion to: - Clarify the roles, interests, and revenue streams for key industry stakeholders - Talk the talk with industry acronyms and travel-specific references - Follow the end-to-end flow of the travel transaction – from content through reporting - Understand the complexities of the industry’s biggest challenges * Pre-conference workshop registration required. Non-member & supplier fee: 99 EUR; no fee for ACTE buyer members. Presented by: Herman Mensink, Associate Professor, NHTV Breda University , Vice President EMEA, PRISM Group & Chairman, CORTAS |
Wednesday, 14 October 13.30 PM – 14:30 PM
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University Student Session Career Tips for Future Corporate Travel Professionals ACTE welcomes students to this unique session to learn about careers in Corporate Travel Management, and the vast range of roles and opportunities related to this industry. Meet experienced industry members and get inspired through this Guide to Success! Presented by: Jessica Caverzasi, Master Graduate, Università della Svizzera Italiana Lugano Stephanie Smook, Travel & Event Manager, SMOOK Project Management Benson Tang, Regional Director Asia, ACTE Savio Vaz,Vice President Government & Corporate Travel, dnata |
Main Conference Programme
Wednesday, 14 October 13:45pm – 14:45pm
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Buyers Only ‘World Café’ Roundtable Back by popular demand, the World Café provides an engaging environment exclusively for corporate buyers and travel managers. You will join your peers from around the globe to engage in purposeful dialogue around topics that matter to you. Past attendees have described this invaluable time together as their primary motivation for attending the conference Facilitators: Beate Christeleit, Global Travel & Logistics Manager, Wargaming Group Limited Lauren Prager, Global Category Manager – Travel & Indirects, Anglo American |
Wednesday, 14 October 15:00 – 15:30PM
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Global Spotlight: One Globe, Many Nuances These are essential sessions for those who manage multi-country programmes and anyone managing travellers who experience these regions. Learn from our experts’ first-hand experiences with cultural nuances, local business practices, and adjustments based on market maturity or current situations. Bring your questions and join the discussions with travel experts who offer first-hand experience from their region. Attendees may choose from five concurrent 30-minute Global Spotlights: · Managing Travel in Africa -Hosted by: Chris Pouney, Partner, Nina & Pinta Consulting Jennifer Kopsch, General Manager, Travel - MEA, Dimension Data (South Africa) · Managing Travel in Asia -Hosted by: Adriana Nainggolan, APAC Travel Manager, Autodesk Asia Kurt Knackstedt, Chief Executive Officer, Troovo · Managing Travel in India -Hosted by: Geetha Arekal, APAC Travel Lead - Workplace Services, Enterprise & Technology Solutions, Unilever Industries Private Limited Benson Tang, Regional Director, Asia, ACTE · Managing Travel in Latin America -Hosted by: Lauren Prager, Global Category Manager – Travel & Indirects, Anglo American Patrícia Thomas, Academia de Viagens Corporativas · Managing Travel in the Middle East -Hosted by: Roland Bunge, Country Manager Egypt, Carlson Wagonlit Travel & ACTE Board member Jo-Anne Lloyd, Consultant, Nina & Pinta Consulting |
Wednesday, 14 October 15:00 – 15:30PM
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Innovations, applications mobiles, nouvelles technos: que veulent les Travel Managers?! (Innovations, mobile applications, new technologies: what do Travel Managers want?! – presented in French) Avec près de 15000 applications dédiées au travel déjà présentes sur le marché, ce ne sont pas les options qui manquent! Comment le Travel Manager peut-il faire le tri dans cette offre surabondante? Quels sont les besoins concrets des voyageurs et des travel managers? L’utopie de «l’outil unique» est-elle atteignable? Un panel constitué de Travel Managers et d’acheteurs restitueront le travail mené par un groupe de travail de l’AFTM sur le sujet et révèleront leurs attentes autour des «trois S». Animateur principal: Claude Lelièvre, 1er Vice-Président, AFTM and Travel & Mobility Manager Technip Intervenants: Julien Chambert, Director, CBT Conseil Marjorie Chauty, Board member, AFTM Xavier Quesnel, Travel Manager EMEA, Quiksilver Groupe
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Click here to see the complete slate of education breakout sessions that will be conducted in French.
THURSDAY MORNING EDUCATION BREAKOUT SESSIONS
Thursday, 15 October 10.45 AM-12.00 PM| |
Building the Next Travel Program Change in travel programs, distribution, etc. is happening now - are you ready? The next 12-18 months will bring about fundamental program changes to how travel is managed. What will change? Will you be ready? What will the next Travel Program look like? Will we finally have the perfect end-to-end solution? How will it integrate emerging technologies and mobile devices? What about best practices for other potential disruptors? Are bigger things yet to come? Join industry innovators and your travel peers as we ruminate on the ‘Next Travel Program.’ These discussions will continue in the afternoon session.
Speakers:
Chris Crowley, Senior Vice President, Global Client Management, BCD TravelBruce Finch, Director, Global Travel, Autodesk, Inc. Georgie Farmer, Group Manager, Strategic Sourcing, Global Travel & Meetings, Microsoft Corporation Michael Hill, European Travel Manager, Global Business Services, The Coca-Cola Company Lydia Lozano, Travel Manager, Siemens Group Spain and Board Member, AEGVE Daniel Meyer, GU Travel Services Lead Nordic, Accenture Workplace Solutions Moderated by: Bradley Seitz, President & CEO, Topaz International
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Thursday, 15 October 10.45 AM-12.00 PM
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Data Capture & Consolidation: Is There a Better Way? We need accurate data to make sound decisions, yet data capture can be elusive, and consolidation difficult. This idea-sharing session will focus on identifying new methods to capture data and more effective ways to consolidate it. Bring your ideas, questions, solutions, and an open mind. Facilitated by: Cindy Allen, Chief Marketing Officer, American Express Global Business Travel Panelists: Carlos Almendros, Senior Global Travel Category Manager, Cisco Systems Eric Bailey, Global Travel & Venue Group Lead, Microsoft Global Procurement Group Nicolas Borel, Head of Operations, Amadeus Travel Intelligence Gauthier Le Masne de Chermont, Director of Data Management, AirFrance - KLM Jeroen van Velzen, co-founder & CEO, Roadmap
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Thursday, 15 October 10.45 AM-12.00 PM
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Strategic Hotel Procurement: Taking "Sourcing" to the Next Level Strategic hotel procurement and management has three main objectives: realize savings, optimize processes focused on core strategic activities, and meet traveler’s needs. Recent research conducted by HRS Global Hotel Solutions provides data that identifies underutilized opportunities in hotel procurement. Travel buyers can turn hotel sourcing into a key project to achieve significant savings, streamline processes, and improve travelers satisfaction on a global scale. Speakers: Jérome Drevon Barreaux, General Secretary, AFTM Christian Heymach, Solution Expert Sourcing, HRS - Hotel Reservation Service Moderated by: Greeley Koch, Executive Director, ACTE
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Thursday, 15 October 10.45 AM-12.00 PM
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The Sharing Economy: A New World Order Airbnb, Uber and a myriad of other sharing-based companies have stormed onto the travel scene. In short order they have expanded their market share and garnered acceptance by business travellers. Companies, on the other hand, are cautiously investigating legal implications and duty of care conundrums. Companies are testing the waters, but for now, there is no unified solution. What do you think? Share your thoughts and listen to others in this interactive session. Speakers: Steffen Fries, COO, FlyVictor Claudia Unger, Director, Research & Intelligence, BCD Travel
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Thursday, 15 October 10.45 AM-12.00 PM
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Women Leading in the Corporate Travel Industry While many companies have increased their diversity in leadership roles, statistically, women are still a clear minority. This session looks at some of the reasons that you may be to influence as an individual; as well as how companies such as AccorHotels are addressing this issue with bold initiatives that are creating win-win scenarios of greater success for both women in the industry and for their overall company. Speakers: Hiba Fares, Area Manager, Novotel Suites Brand, Paris Sandy Beky, Author and President, KyoSei Leadership Moderated by: Cindy Van der Elst, Global Leader, Honeywell Meeting Solutions |
Thursday, 15 October 10.45 AM-12.00 PM
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Le marché de l’hôtellerie en pleine
ébullition! Clés, explications et conseils à destination des TM &
Acheteurs pour comprendre et maitriser la nouvelle donne! (The hotel industry is booming! Keys, clarifications and recommendations from Travel Managers and buyers to comprehend and master the new deal – presented in French) Un grand groupe annonce le lancement d’une place de marché ouvrant ainsi son propre site de réservation à des milliers d’établissements indépendants, la loi Macron supprime la parité tarifaire, la reprise en main par les hôteliers de la distribution de leurs chambres. Dans l’écosystème du travel, la question au centre de ces énormes batailles est de savoir qui va payer? Comment les Travel Managers et Acheteurs Travel pourront tirés avantage de cette nouvelle donne économique? Un panel constitué de Travel Managers mais aussi de fournisseurs de l’hôtellerie et de la distribution répondra à l’ensemble de ces questions. Intervenants: Emmanuel Ebray, Managing Director, HRS France Jérôme Fouque, Vice President & Managing Director, Egencia, an Expedia Inc. Company Corinne Gaborieau, AFTM Board member Vanessa Heydorff, Vice President, Business Travel, Accor Hotels Moncef Khanfir, CEO, iAlbatros Claude Lelièvre, Travel & Mobility Manager, Technip Jean-Marie Longin, Directeur des Opérations France, American Express Global Business Travel Claire Ollivier, Senior Managing Consultant, Advito Animateur principal: Jean-Michel Kadaner, Partner, Areka Consulting
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Click here to see the complete slate of education breakout sessions that will be conducted in French.
THURSDAY AFTERNOON EDUCATION BREAKOUT SESSIONS
Thursday, 15 October 13.45 PM - 15.00 PM
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Building the Next Travel Program Change in travel programs, distribution, etc. is happening now - are you ready? The next 12-18 months will bring about fundamental program changes to how travel is managed. What will change? Will you be ready? What will the next Travel Program look like? Will we finally have the perfect end-to-end solution? How will it integrate emerging technologies and mobile devices? What about best practices for other potential disruptors? Are bigger things yet to come? Join industry innovators and your travel peers as we ruminate on the ‘Next Travel Program.’ While some information will be repeated, this session will focus on continuing and building on the discussions from the morning session. Chris Crowley, Senior Vice President, Global Client Management, BCD Travel Bruce Finch, Director, Global Travel, Autodesk, Inc. Georgie Farmer, Group Manager, Strategic Sourcing, Global Travel & Meetings, Microsoft Corporation Michael Hill, European Travel Manager, Global Business Services, The Coca-Cola Company Lydia Lozano, Travel Manager, Siemens Group Spain and Board Member, AEGVE Daniel Meyer, GU Travel Services Lead Nordic, Accenture Workplace Solutions Moderated by: Bradley Seitz, President & CEO, Topaz International
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Thursday, 15 October 13.45 PM - 15.00 PM
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The Evolution of Travel Policy: A Global View on the Future ACTE has partnered with American Express Global Business Travel to conduct extensive research on the future of global corporate travel policies. With input from over 350 global travel managers, an independent research firm has collated the results into a Global View on the Future that captures a snapshot of how travel managers around the world are responding to the shifting priorities of their companies and travelers. The results benchmark how the ‘balance between savings and service’ has been as a driver of policy changes in recent years. Looking to the future, the results reveal approaching shifts in the current balance and offers insights into the extent of those changes as well as specific examples of the policy items that will change. Presented by: David Thompson Jr., Global Travel, Meetings and Card Services, The Estee Lauder Companies United States Caroline Strachan, Vice President, Consulting, American Express Global Business Travel Andrea Valvo, EMEA Procurement Director Travel & Meeting Services, Johnson & Johnson Procurement Marc Zuber, Group Procurement - Travel & Event Planning, Nestle
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Thursday, 15 October 13.45 PM - 15.00 PM
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Improve Your Life with Predictive Data In today’s hyper-connected world, the sheer volume of data available can be overwhelming. By applying smart analytics, the individual needs of your travelers, as well as your own, can be better met through personalized services. Travelers’ experiences will be boosted through receiving tailored support at key points of their journey, while you achieve savings and gain greater control over your programme with the minimal of effort. Join this session, created in partnership with Carlson Wagonlit Travel (CWT), to learn more. Speakers: Greg Acha, Travel Operations Manager, The Coca-Cola Company Catalin Ciobanu, Senior Director Data & Analytics, CWT Solutions Group
Richard Crum, Group Head, Global T&E Products & Solutions, MasterCard
Oliver Quayle, SVP Product Strategy & Partners, KDS Moderated by: Christophe Renard, Vice President, CWT Solutions Group
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Thursday, 15 October 13.45 PM - 15.00 PM
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The New Role of the Travel Manager If you have noticed an evolution in the roles, responsibilities and scope of Travel Managers, you’re not alone. Today’s portfolio might include MICE, fleet management, mobility, data science, social media, sourcing - and more. Some roles are transactional, others strategic. Then there’s the organization’s structure: the corporate travel department might be housed in Human Resources or Shared Services or Finance or Procurement. Discover how successful travel managers are adapting and succeeding in this ever-changing landscape. Speaker: Smaranda Filoti, Global Travel Program & Supplier Lead, Unilever Mikael Saari, Global Category Lead - Travel, IKEA Sweden Moderated by: Yvonne Moya, Director Global Travel Services, Unilever Enterprise & Technology Solutions Germany Education Partner:
Compliments of:
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Thursday, 15 October 13.45 PM - 15.00 PM
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Risk in the Corporate Travel Industry Protecting our travellers and our companies remain among the highest priorities for today’s leading companies. Yet tackling the hard questions around risk and duty of care continues to pose challenges, even for seasoned travel management veterans. This session will hit tough issues head-on, including such questions as: • Have you evaluated your legal vs professional obligations? • What processes do you currently have in place to handle risk scenarios that vary in degree and scope? • How thorough and reliable is your engagement plan when something goes wrong? • How do you become a catalyst for the changes and updates your plan needs? Risk experts will guide you to consider global risk profiles, as well as legal and financial penalties that could impact business in different scenarios, and help you identify the plans you need to better mitigate risks for your organization. Speakers: Sarah-Jayne Aldridge, ACTE Paris Steering Committee Member Graham Cook, Account Director, Anvil Group Lauren Prager, Global Category Manager – Travel & Indirects, Anglo American
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Thursday, 15 October 13.45 PM - 15.00 PM
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Repoussons les limites de notre aide aux voyageurs! (Pushing the limits of Traveller Centricity - presented in French) C’est une réalité aujourd’hui, les entreprises sont beaucoup trop concentrées sur la réservation et la négociation des principaux éléments du déplacement professionnel (Air / rail, Hôtel ou location de voiture). Par contre, les entreprises ont tendance à oublier tous les autres éléments qui composent le voyage. Quid de la préparation du voyageur avant le déplacement ? quel rôle de conseil peut apporter l’entreprise au-delà des au-delà de la simple réservation des billets d’avion ou chambre d’hôtel ? Quel rôle peut jouer le TM dans cet accompagnement du voyageur en déplacement ? Animateur principale: Jérome Drevon Barreaux, General Secretary, AFTM Panelists: Olivier Mindren, Vice President Marketing, Traveldoo Geraldine Valenti, Senior Director, CWT Solutions Group EMEA, Carlson Wagonlit Travel Emmanuel Verge, Marketing Director, Concur
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Click here to see the complete slate of education breakout sessions that will be conducted in French.
FRIDAY MORNING EDUCATION BREAKOUT SESSIONS
Friday, 16 October 10.30 AM – 11.45 AM| |
Global Travel Management: Highlighting Asia Asia has become an integral part of the international corporate travel management arena. Designed for Corporate Travel Professionals who do business in Asia, participants will submerge themselves in the Asia region, as Asian market travel leaders explain regional nuances and cultural etiquettes for managing corporate travel in this vibrantly diverse market. Discussion includes: the distribution landscape, visa challenges, relationship strategies, staffing realities, and more. Panelists: Adrianna Nainggolan, Travel Program Manager, APAC, Autodesk Asia Pte Ltd (Singapore) Hiromi Tometaka, Director, Head of General Administration Department, Société Générale (Japan) Geetha Arekal, APAC Travel Lead - Workplace Services, Enterprise & Technology Solutions, Unilever Industry Private Ltd. (India) Xu Chen, Program Manager, SkyTeam Corporate Agreements, Skyteam Moderated by: Benson Tang, Regional Director Asia, ACTE
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Friday, 16 October 10.30 AM – 11.45 AM
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Better Negotiation Techniques for Better Outcomes: Innovating your Buyer/Supplier Dynamic Participate in an interactive exercise to gain insights on habits you may not even realize are influencing your negotiations. Learn practical techniques to transform your approach to negotiations into problem-solving collaborations; and discover methods to produce better outcomes for all parties while enhancing long-term working relationships. Participants will emerge from the session with a framework to improve understanding, diagnosing, and leading the negotiation process; and new skills to enhance the buyer/supplier dynamic. Speaker: Noelia Marin, Regional Travel Lead EMEA, Cargill Global Travel Ricardo Perez Nuckel, Founding Partner, AN Groupe Adrian Witschi, Global Travel, Expense and Meetings, Mondelez International
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Friday, 16 October 10.30 AM – 11.45 AM
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Procurement Success: Creating Value Beyond Simple Bottom-Line Savings What are companies doing to maximize value in travel procurement and how are they achieving success? Discover the drivers of procurement Value, best practices including the 7 steps of procurement process; and tips that leading buyers have developed to succeed in delivering great value and service within a procurement function. Speakers: Geert Behets, Director of Global Travel Management, UCB Herman Vermeiren, Global Director Travel & Meeting Services, Johnson & Johnson Albert Taras, Global Managing Director, TCG Consulting
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Friday, 16 October 10.30 AM – 11.45 AM
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Winning Your Executives’ Support How can you gain support for a major initiative? Collaboration with leadership and support from influencers is essential. Get inspired by those who have successfully won over decision-makers - how they did it, and how you can, too. You’ll leave the session with proven strategies and actionable next steps to move forward. Speakers: Katharina Spittel, Commodity Manager Travel EMEA, UTC Supply Management Pauline van Rossum, Senior Manager Travel EMEA, NetApp
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Friday, 16 October 10.30 AM – 11.45 AM
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Finding the Right Path Through the Payment Solutions Jungle In 2014, ACTE drew the global community’s attention to the new EU interchange fee regulation, the implications of its heavy impact on the credit card industry and its consequences throughout the value chain. This year, we’ll look at how newcomers offering various alternative solutions and other factors have added complexity to this topic. Then, we’ll explore the key questions and considerations that form the right criteria to assess potential providers so you can continue to ensure compliance, data protection, and duty of care while keeping fees and expenses to a minimum. Speakers: Ludovic Ciannarella, Global Business Director, AirPlus International Yves Galimidi, YG Business Travel, Meetings and Mobility Solutions Benjamin Park, Director, Procurement & Travel, PAREXEL
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Friday, 16 October 10.30 AM – 11.45 AM
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Dialogue et franchise, les clés du succès de la relation fournisseur / TM & Acheteurs (Dialogue and openness, the keys to a successful relationship between suppliers / Travel Managers & buyers – presented in French) L’industrie du voyage d’affaires ne compte plus le nombre de conférences et d’évènements au cours desquels, la parole est donnée aux Travel Managers et Acheteurs pour faire part de leurs doléances à l’égard des fournisseurs. Cette session innovante que vous propose ACTE a pour objectif d’inverser les rôles : les fournisseurs se succèderont au pupitre pour faire part de leurs préoccupations et de leur vision des rapports fournisseurs/TM et acheteurs. Un panel constitué de Travel Managers et d’Acheteurs répondra aux fournisseurs et ensemble, ils établiront les piliers d’une relation « win/win». Animateur principale : Guirec Grand-Clement, Director of Corporate Sales Europe, Enterprise Rent-A-Car Panelists: Michel Dieleman, Président de l’AFTM Jérôme Drevon-Barreaux, Group Category Manager Travel & Events, Facilities Management, Furniture, Catering - Group Procurement & AFTM General Secretary Manuel Flahault, Sales Director Partnership Accounts, Global Corporate Sales, Air France-KLM
Paola Gariglio, Head of Corporate Segment Unit, Western Europe, Middle East and Africa, Amadeus IT Group Lucien Isnard, Pilote Politiques Achats Groupe, EDF
Claude Lelièvre, 1er Vice-Président, AFTM and Travel & Mobility Manager TechnipEmmanuel Landry, Director of corporate strategic and key accounts sales, Accor Global Sales Division Willem Melis, Sales Manager B2B, Thalys International
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Click here to see the slate of education breakout sessions that will be conducted in French.
All sessions and speakers are subject to change without notice. Sessions will fill to seating capacity on a first come, first served basis. We recommend arriving approximately 10minutes prior to the start of each session. This will help ensure that you will have seating options; and will help our speakers and facilitators to start their session on time.
