Education Sessions
Education sessions will focus on five educational pillars that were identified as the industry issues that matter most:
Wednesday, 26 August, 12:00-13:00
Wednesday, 26 August, 14:45-15:45
Thursday, 27 August, 11:00-12:00
Thursday, 27 August, 13:45-14:45
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Be Smart about Big Data - Turning Big Data into Smart Data for Corporate Travel Managers In recent years, we have more data available to us than ever before and we need to be smarter to make it work to our advantage. In this session, industry experts from different streams of global travel will discuss and share with us what it takes to embrace the current environment. We will cover the basics, ranging from key sources and metrics to current trends and future opportunities. And lastly, how to get to Smart Data and what we need to consider in the journey.
Speakers / Panelists: Carl Jones Senior Director CWT Solutions Group Asia Pacific Erwan Perhirin Vice President, Japan & Asia Pacific American Airlines Jeff Kurn Director, Corporate Strategy Incubation Travelport Lingyun Fan Regional Travel Manager, Asia Pacific General Motors Moderators: Michaela Rousseau Senior Vice President, APAC Travel Manager, Global Travel Citi Shared Services Sawako Hidaka (Previous) Head of General Services & Vendor Management MetLife Insurance K.K. |
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What's New: Be on the Cutting Edge of the Industry’s Latest Innovations
Join
us for a fast-paced session on the hottest trends in technology, apps
and ideas influencing the corporate travel scene. From wearables to
airport napping rooms and more, our industry experts will weigh in on
the trends with the most staying power, explore how these innovations
might affect the future of our travellers, and discuss the policies we
may need to consider when integrating them into our programs.
Workshop: Open round table discussion Amarnath Lal Das General Manager – India Travel Accenture John Holden Executive Director Goldman Sachs |
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Managing for Success: Transforming Challenges into Opportunities Come see the industry’s best and brightest corporate travel managers discuss their program challenges and priorities. Hear about their workarounds when faced with obstacles, and their successes for advancing and enhancing their programs. Topics include global/regional consolidation efforts, integrating flexible local implementation into global program, impact of emerging technologies and more.
Rebecca Daniels Regional Managing Director, Global Accounts APAC Sabre Panelists: Christine Liu Asia Pacific Travel Manager, Global Corporate Travel Ford Motor Company Debbie Winston Regional Head of Travel APAC UBS Winnie Liew Asia Pacific Regional Travel Manager Applied Materials Compliments of: |
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Sharing Economy Disruptors in Corporate Travel ‘sharing economy disruptors’ like AirBnB have uprooted the leisure travel landscape across the globe. Now these players are carving into the Corporate Travel sector. Some of them has now expanded into Hong Kong and mainland China. What does this mean for your travellers? Program that have needed new alternative transportation methods in certain cities now have new options to consider; but there are concerns that must be addressed around safety, liability, insurance, and more. Our panel will explore what this means for our industry, including how the sharing economy is viewed by procurement. Does it offer greater savings or a loss of control? You won’t want to miss this session.
Alan Chang General Manager, Northeast Asia AirBnB Michael Molloy Global Category Leader, Travel and Expense Management, Global Business Services Rio Tinto Moderator: Todd Arthur Managing Director - APAC HRS - Hotel Reservation Service Compliments of: |
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Wednesday, 26 August, 14:45-15:45
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Data Usage: Maximizing Travel Support; Minimizing Travel Risks Not only can smart usage of data save costs for companies, data can also help your company perform its duty of care to travellers and significantly enhance the general customer service provided by your travel management companies and other suppliers. Learn from our speakers how to maximize the value of managed travel and meeting programs by the innovative ways of using of security and medical big data.
Moderator: Moderator:
Vice President, Asia Pacific HRS Corporate Lane Aldred Security Director International SOS Michael Thorburn Head of Strategic Sales & Market Development Serko Limited Rajdev Bhattacharya Head - Travel Services Wipro Limited |
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If You Don’t Have a Map – Create It All
corporate travel managers follow a standard set of business practices
that lead the focus of our work. And while the outcomes are often
clearly defined, the strategy for achieving them can be less so. In this
session you will create a crystal clear strategy to lead your program
and achieve your business objectives.
Moderator:
Director
ECO Rent a CarPanelists:
Group Category Manager Travel & Events; Facilities Management; Furniture, Catering
Group ProcurementAXA Group Simon Hague Partner
Hague NormanCompliments of: |
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Sharing Economy Disruptors in Corporate Travel ‘sharing economy disruptors’ like AirBnB have uprooted the
leisure travel landscape across the globe. Now these players are carving
into the Corporate Travel sector. Some of them has now expanded into Hong Kong
and mainland China. What does this mean for your travellers? Program
that have needed new alternative transportation methods in certain
cities now have new options to consider; but there are concerns that
must be addressed around safety, liability, insurance, and more. Our
panel will explore what this means for our industry, including how the
sharing economy is viewed by procurement. Does it offer greater savings
or a loss of control? You won’t want to miss this session.
Speakers / Panelists: General Manager, Northeast Asia AirBnB Kieran Tempest Category Principal, Travel & Expense Management Rio Tinto Moderator: Todd Arthur Managing Director - APAC HRS - Hotel Reservation Service Compliments of: |
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Designing the Travel Experience for the Next Generation Traveller How are travel suppliers factoring traveller centricity and new trends in traveller preferences into their products and services. What are the best practice processes they need to go through to deliver this, how could suppliers and buyers work together earlier to satisfy the traveller’s needs and what impact is this having on the industry?
Speakers / Panelists: Christian Lukey Head of Hotels APAC Amadeus GDS Singapore PTE. LTD. Alvan Aiau VP, Global Sales & Global Program Management, Asia Pacific Carlson Wagonlit Travel Bertrand Saillet General Manager FCm Travel Solutions Singapore Mark Watt Head of Global Sales Cathay Pacific Airways Moderator: Michael Molloy Rio Tinto Compliments of: |
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Thursday, 27 August, 11:00-12:00
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Using Smart Data to Influence Traveller Behavior Used intelligently, data has the potential to influence traveller behavior and realize significant cost savings. Join us as we clarify the concept of Smart Data and share examples of companies who are successfully using it to their benefit.
Speakers / Panelists: Gaurav Sundaram President ProKonsul, Business Travel Intelligence Kenji Soh Regional Travel Operations Manager Goldman Sachs Rajdev Bhattacharya Head - Travel Services Wipro Limited Moderator: Huilian Duan Territory Head of Sales China and Southeast Asia WWS Accounts Best Western International |
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Travel Program Compliance - Key Considerations in Building Compliance into Your Program Does your travel program minimise compliance risk? Are you following anti-corruption laws and sanctions regulations? Is your data handled in accordance with local privacy regulations?
Attend this session to learn about key considerations and guiding principles in building your compliance program, and understand more about the important role technology plays.
Keynote speaker: Sasha Kalb Vice President, Compliance & Risk American Express Global Business Travel, APAC Moderator: Senior Vice President, APAC Travel Manager, Global Travel Citi Shared Services Panelists: Andy Winchester APAC Travel Manager Bloomberg LP Todd Arthur Managing Director - APAC HRS - Hotel Reservation Service Compliments of: |
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Developing High-performance Virtual Teams Whether you are managing a people across mainland China, throughout APAC, or around the global, virtual teams, can be a cost-savings boon to organizations. Without investing much on time, cost and hazards of travel, groups can now share information, chat, innovate, and make decisions together. However, it’s tough to build trust and manage conflicts within the virtual team which lacks the ability to interact face to face. Even within a single time zone of APAC, many languages may be spoken and different cultural nuances and customs must be respected; and without careful planning these challenges can hinder the effectiveness of a virtual team. We’ll hear from experts who have managed the challenged and achieved high performing virtual team.
Moderator: Amarnath Lal Das General Manager, India Travel Accenture ACTE Regional Council Chair Panelists: Marina Kleiman Vice President - Sales & Marketing Shangri-La International Hotel Management Ltd. Murray Skea Director, Global Sales and Service, Asia Pacific Radius Travel Patricia Chua Corporate Travel and MES, APAC Apple Steve Smith Vice President Global Sales The Americas Japan Airlines |
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Transformation of Travel Management – Going Online, Booking Real Time
How effective is this with the advent of Mobile, Tablets, Internet based wearables? Will this be more effective in controlling cost and managing company booking policies? Learn how others have navigated the profusion of online booking channels, and how you can position your program for the way forward.
Speakers / Panelists: Laura Houldsworth Territory Manager Concur Manish Raj Vice President & Business Head - Corporate Travel Services Via.com Peter Gordon Regional Head of Travel Services - Asia Pacific The Hongkong and Shanghai Banking Corporation Limited Sandy Russell Vice President, Commercial Operations, Asia Pacific Carlson Rezidor Hotel Group Moderator: Elaine Huang Category Manager (GCR) Travel Microsoft Compliments of: |
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Chaos or Carpe Diem? How to Deal with Change In
this lively, interactive session, Andrée Jetté - an ACTE favorite and
Canada's best French female speaker for three years in a row - will
introduce new stress management tools based on neurobiological
principles to explain how the science behind how the brain perceives and
responds to change. Learn how to leverage attitude to easily manage a
major change, and rely on cooperation and creativity to move from chaos
to carpe diem.
Andrée Jetté, Founder, Vision 360 |
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The Value Equilibrium: Achieving Balance between Savings and Quality
Best practices for evaluating “Value” and ensuring areas such as safety, reliability, sustainability, product and services are taken into account when considering different travel options. With increasing pressure on reducing costs, how do we ensure quality is not sacrificed and what impact does this have on the suppliers? Procurement consultants and travel buyers will spotlight some of the industry's most creative developments that are maximizing traveller productivity and satisfaction without breaking budgets. What are your Savings vs your professional obligations and what does best practice look like in your organisation to handle these situations?
Keynote speaker & Moderator: Suraj Nair Co-founder TravelSpends Speakers / Panelists: Akin Carkci General Manager, Hong Kong & Macau Turkish airlines John Dale Senior Vice President BCD Travel Ramesh Daryanani Vice President, Global Sales, Asia Pacific Marriott International Subrato Sarkaar Joint President – Corporate Administration Aditya Birla Management Corporation Pvt. Ltd. Compliments of: |
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