Join Jeffery A. Berk for the course Champions of Change. This workshop is a teaching tool for all auditors regardless of their industry or functional area. It educates them on the concepts and tools needed to make process changes in the areas for which they have accountability.

Course Objectives:

• Learn a methodology of process improvement and tools to execute it.
• Discuss critical process improvement tools and their practical application on audits.
• Learn the concept of process mapping and how to apply it.
• Gain knowledge on the delicate balance between risk management and best practice efficiencies.
• Glean insights into performance measurement principles and project management guidelines.
• Learn how to create action plans to communicate process improvement ideas to process owners.
• Understand the components of effective change management for process improvements.