About the Speaker:

Jami Shine, CIA, CISA, CRISC, CRMA, graduated summa cum laude from the Honors Program at Oral Roberts University and has 17 years of combined internal and external audit experience. She is the Corporate and IT Audit Manager for QuikTrip Corporation, where she manages operational, IT, and financial audits and consulting engagements. She also co-facilitates the Enterprise Risk Management (“ERM”) program and conducts the annual risk assessment process with the CAE.
 

Jami enjoys being a volunteer facilitator for the IIA, leading both online and in-person trainings, as well as being a recurring speaker at MISTI’s SuperStrategies and Audit World Conferences, the IIA’s Leadership Academy, IIA and ISACA chapters, and the Accounting and Financial Women’s Alliance. She has served as the conference emcee for the IIA and ISACA’s GRC conference and the IIA’s Ignite Conference in addition to moderating and speaking on multiple panels. She served on the IIA’s North American Chapter Relations Committee from 2018 – 2022 and was appointed to the global Institute Relations Committee in 2022. In 2022, she was honored with an Internal Audit Beacon Award for thought leadership in the profession. She emceed the IIA’s Global Assembly Conference in Amsterdam in 2023 and will be emceeing the 2024 Conference in Washington DC. She has had multiple articles published in Internal Auditor magazine and loves any chance to share her passion for risk management and internal audit.

Training Description: 

As auditors, communication is critical. Auditors often cite lack of client engagement and buy-in as obstacles to effective advisory and assurance work. Understanding your audience and being able to navigate different communication styles can help you become a trusted advisor in your company and to your clients. We will address common barriers to effective communication and identify ways in which we can become more effective communicators to our audit clients and audit team members, taking into account differences in personality, gender, generation, culture, and values. We will also explore how using facilitation techniques can allow auditors to work more collaboratively and empower clients to identify issues and develop creative solutions.