2025

IIA Winnipeg Chapter

Winter Lunch and Learn (Virtual)

Presentation: Exceeding the Standards Quality Requirements Through an Innovative Metrics Framework

Date: February 6, 2025

Time: 11:00am to 12:00pm CST

To address the new Standards relative to Quality Assurance and Improvement Program (QAIP) requirements, an innovative metrics framework is an essential strategy to measure and improve the effectiveness of your department, improve quality, and deliver and exceed stakeholder expectations. The framework should include the appropriate mix of relevant internal and external assessments that fit the strategy and culture of your organization. 

In this informative session, you will come away with strategies and practices to effectively meet or exceed the QAIP requirements and improve the performance of your department.  Mr. Hersh will provide tips and suggestions on how to implement an effective metrics framework drawing on his vast experience in conducting quality assessment reviews and helping to establish and improve internal audit functions. 

SPEAKER

Warren Hersh, CIA, CPA, CISA, CFE – Director, IIA Quality Service 

Warren is the Director of Quality Services for the IIA. He was previously Comptroller for the Central Florida Regional Transportation Authority (LYNX), Auditor General and interim CFO for New Jersey Transit, and Internal Audit Director at Jefferson Wells (now Experis) and BDO Seidman. With 40+ years of experience in internal auditing, quality assessment, risk management, fraud prevention/detection, project management, business process analysis/improvement, corporate governance, and IT, he has conducted external quality assessment reviews in many industries and has also helped to establish and improve internal audit functions.  Warren served on the IIA’s International Internal Audit Standards Board for 11 years and the International Public Sector Committee for three years.  Warren previously served as the President of IIA–Philadelphia and is currently on the Chapter Audit Committee. He presents frequently at industry conferences and is a CIA, CPA, CISA and CFE.