L127: Understanding the Value of an Effective Recall System and Purging Files
Speaker:
Subject: 550 - Practice Management & Human Relations
Credits: 1 (Lecture)
Friday, July 14: 9 to 10 a.m.
Audience: DTC (D, H, A, O, T), ST, R
Fee: $20
Location: Pool Level, Forum 14
Huff Bio: Beaumont, Texas; certified consultant with Bent Ericksen & Associates
Morrison Bio: Clearwater, Florida; president, RLM Healthcare Marketing & Consulting Inc. and Dental Consultant Connection
Description: After attending this seminar, attendees will have the tools needed to implement or modify their current recall and purging systems. They will gain the confidence needed to regain control over last-minute cancellations and no-shows. Putting these systems in place will help your team members feel more confident in their daily tasks while enabling the practice to offer outstanding care and customer service to your patients.