2017 NSW State Conference
Pre-Conference Workshop

The 9 Essentials for Leading Change Using Human Instincts


Knowing about human nature opens up insightful and practical ways to lead change. In this hands-on workshop we apply what actually happens when people hear about change. A combination of instinctive processes are triggered for staff: people are compelled to make sense of the change, we do so by classifying into binary alternatives of “good or bad”, and if we can’t yet make sense of the change then the instinct of Loss Aversion becomes the primary driver that keeps us out of harm’s way. This combination of natural processing leads to practical leadership actions that we will experience in the workshop. We will build a practical toolkit that includes:

  1. Discovering the process people use to make sense of change
  2. Cover practical ways to influence “the classifying moment”
  3. Experience the role of gossip and rumour and how to use the behaviour constructively
  4. Discover the obstacles that high-status people often face in leading change.  

Workshop Details 

Date: Tuesday May 2, 2017 
Time: 10.00am - 3.00pm 
Venue: Doltone House Darling Island Wharf, Sydney 

Andrew O’Keeffe is the director of Hardwired Humans and helps organisations align their leadership practices to human instincts. Andrew is the author of Hardwired Humans and The Boss. Andrew’s background is in senior HR roles in large corporations including IBM and Optus.

On the last three occasions that chimpanzee researcher Dr Jane Goodall has visited Australia, Dr Goodall and Andrew have joined forces to speak to organisational leaders about leadership of big-brain social species – Dr Goodall speaking about chimps and Andrew speaking about humans!