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The Decisions that Mattered the Most – Transforming the Survey Respondent Experience at SurveyMonkey

October 21, 2016
11:10 am - 11:30 am
Hilton Lanier Grand Ballroom A-B

Track: Products A to Z
Type: Presentation
Level: Beginner/Intermediate

Millions of people take surveys on SurveyMonkey every day, so redesigning the respondent experience is a daunting task. Earlier this year SurveyMonkey unveiled a massive overhaul of the respondent experience that meaningfully outperformed its predecessor. I’ll highlight the key decisions we made to launch a delightful survey-taking experience for everyone, on any device, and anywhere in the world.


, Sr. Product Manager, SurveyMonkey