Have you ever had an upset client that thought that things would be done differently?

Well fret/worry no more, FIDI Agents now have a document that covers "normal service" and sets our partner expectations.  This document is FAIM compliant and lays down the rules of engagement.  No more need to worry about the grey areas, we now have workable Professional Cooperation Guidelines (PCG's) that all can adhere to.

When service does not go as planned YOU now have the PCG's to fall back on to help resolve any disputes. The PCG's allow you to exert control of your global supply chain and puts everyone "on the same page".  A true WIN/WIN.

Come learn more and see how you can benefit from this. With Industry experts Nick Kerr (FIDI UK/DT Moving), Arthur Drewry (FIDI Canada/Taylor International) and Marie-Pascale Frix (FIDI Office).

When:

• Tuesday 7 March 2017, 11:00-12:00 - Sold Out - Contact Marie-Pascale for the waiting list
• Wednesday 8 March 2017, 14:00-15:00 - Limited space left

Who should attend?

• All FIDI Affiliates attending the FIDI conference
• All Newcomers and newly affiliated companies

Please confirm your participation to marie-pascale.frix@fidi.org.