Tuesday, March 20, 2012
7:15 am - 8:30 amRegistration and Networking Breakfast
8:30 am - 8:45 amWelcome and Opening Remarks
Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & events
Dave Chatterjee, Associate Professor, Management Information Systems, University of Georgia, SIM Atlanta Chairman
8:45 am - 9:45 amFueling Business Transformation at First Data Corp.
Kevin Kern, EVP & CTO, Global Operations and Technology, First Data
As the world’s largest electronic payments processor, $10.4 billion First Data operates in a highly regulated industry and serves more than 5 million merchants and thousands of card issuers in nearly three dozen countries. But its growing product business, now accounting for nearly 10% of revenues, is providing secure, innovative technologies that enable services such as Google Wallet. In this compelling look inside an industry leader in transformation, EVP & CTO Kevin Kern will talk about elevating IT to a global business partner role, enabling innovation and decreasing time-to-market in new product development.
9:45 am - 10:15 amMeeting Demand and Minimizing Risk: Social Media and IT Consumerization in the Enterprise
Steven J. Bandrowczak, General Manager, Avaya Global Alliances, Avaya
Until recently, enterprise IT leaders have been cautiously adopting social media tools and consumer technologies, but in a piecemeal approach that has created disparate, siloed processes and inefficiencies. There are also concerns about wide-scale corporate adoption due to worries about security risks, architecture provisioning, “BYOD” (Bring Your Own Device) requirements and unrealistic user expectations. Yet the potential business benefits of IT consumerization can improve the customer experience, boost user productivity and collaboration, and drive revenue growth. In this session, you’ll hear from Avaya’s General Manager Steve Bandrowczak about how IT and telecom leaders can conquer the challenges of social and consumer technology adoption in the enterprise.
10:15 am - 10:45 amNetworking Break
10:45 am - 12:15 pmTaking Business Relationships to the Next Level
Curt Carver, Vice Chancellor & CIO, University System of Georgia
Sonya Christian, CIO, West Georgia Health
Randy Fox, CIO, GE Energy Services
Samir Saini, CIO, Atlanta Housing Authority
Moderator: Rick Pastore, VP of Editorial Programs, CIO Executive Council
In order for IT to become a business influencer and game changer, the technology organization must transcend its “service provider” relationship with stakeholders and become a trusted business peer and partner. The task of guiding that relationship journey falls to the CIO and the senior IT leadership team. In this combination panel discussion and hands-on workshop session run by our CIO Executive Council, you'll take a short quiz to assess your own IT group's relationship with business leaders (see the link to our Stakeholder Relationship Journey Assessment below). Then with your own assessment in hand, you'll hear directly from a panel of Atlanta IT leaders about their own challenges, roadblocks and successes. Finally, the audience will take over the discussion in small groups to explore the panel’s ideas and identify further best practices.
12:15 pm - 1:30 pmLunch

1:30 pm - 2:30 pmCreating a Climate of Innovation through Mobility, Consumer Technologies and the Cloud
Jay Ferro, CIO, American Cancer Society
Sheryl Fikse, SVP & CIO, Southwire Company
Paul Holden, CIO & Managing Director, Aon eSolutions
Walt Oswald, Corporate Vice President and CIO, Motorola Mobility
Brian Shield, EVP & CIO, The Weather Channel
Moderator: Martha Heller, President, Heller Search Associates

An increasingly mobile workforce, a growing influx of consumer devices at work and the rapid transition of cloud computing from buzzword to reality are all having a huge impact on business value delivery in today's enterprise. These trends bring with them tensions in the CIO role around enablement vs. security, agility vs. integration, and business vs. IT in technology resource control. In this engaging panel discussion with prominent local CIOs from a variety of industries, you’ll hear how their companies are managing these tensions as they update their technology roadmaps, compete for new customer bases and respond more quickly to the demands of business in a hyper-connected online world.

2:30 pm - 3:00 pm Clearing the Fog on Cloud Technologies for the Enterprise
Maryfran Johnson, Editor in Chief, CIO magazine & events
Andrew Schroepfer, Vice President of Strategy, Rackspace Hosting
Cloud technologies are creating an inflection point where many enterprises must at least consider hosting alternatives for even the most mission-critical websites and applications. And while cloud may be available for everyone, it is not the best choice for everything. In this breakout session, Rackspace Hosting will demystify the cloud by sharing how enterprise customers are adopting cloud computing for various types of applications. Learn how a hosted solution can enable your organization’s innovation by cost-effectively overcoming the challenges of scaling, availability and performance. Rackspace will also share information about OpenStack™, a game-changing open-source cloud platform designed to foster the emergence of technology standards and cloud interoperability.
3:00 pm - 4:00 pmInside Equifax: The Future of Big Data?
Dave Webb, CIO, Equifax

As one of the big three U.S. credit bureaus, Equifax has been dealing in "big data" on a daunting scale for many years, providing consumer credit scores, history, information and risk analysis to financial services firms worldwide. But the IT capabilities now possible with massively parallel processing are leaping past the limitations of business intelligence tools, says CIO Dave Webb.  "Once you overlay social media and other types of data being generated in so many places now, you can devise really interesting insights about human beings -- providing unique insight into their credit decisions, risk tolerance, purchasing habits and more." In this fascinating look inside Equifax, which recently invested more than $1.6 billion in new data assets and information solutions, Webb will delve into the future of big data and its implications for IT leaders everywhere

4:00 pm - 4:45 pmMaking the Career Journey from CIO to Company President
Doug Haugh, President, Mansfield Oil Company
As the CIO and EVP of New Business Development for Mansfield Oil Company, Doug Haugh’s job was an uncommon mix of business responsibilities that included all of Mansfield’s sales and marketing activities as well as global IT oversight around fuel supply, financial controls and risk management. Then in December 2011, he moved up to the role of company president – an unusual and exciting detour along the CIO career path. In this candid discussion about his journey from CIO to president, Doug will talk about the accelerating opportunities for IT leadership and how CIOs can position their organizations to provide greater strategic benefits to the business.
4:45 pm - 5:00 pmClosing Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
5:00 pm - 6:00 pmNetworking Reception