CIO 100 2012

Go here to view last year's agenda.

6:15 am - 1:00 pmCIO 100 Golf Tournament
Underwritten by T-Systems 
12:30 pm - 6:30 pmRegistration
2:00 pm - 4:00 pmExecutive Roundtable: How to Bolster the Impact of Today's CIO
Charles Pelton, Contributing Editor, Computerworld
Jim Stikeleather, Executive Strategist and Chief Innovation Officer, Dell Services

In a time of increasing business change, there’s a new movement towards the decentralization, and often a renewed trend towards business-unit delivery of IT resources. When you layer in increased reliance on externally delivered cloud-based technologies, the role of the CIO looks, once again, like it will change. Increasingly, the CIO must be viewed less as the deliverer of technology resources and more as the driver of innovation and transformation within each enterprise. Efficiency is only part of the equation, CIOs, too, must also embrace change in order to become more relevant than ever.

What are the necessary steps that will help the CIO succeed in this environment? What priorities have you re-ordered to face new business realities? Do you understand past investments as they relate to a new strategic focus? Do you possess the right set of skills within your organization to face the future?
Sponsored by Dell
*Pre-Registration required.  To register, please contact Scott Boutwell at or  800-355-0246.
2:00 pm - 4:00 pmExecutive Roundtable: Addressing New Complexities in Today’s Mobile and Cloud World
Peter G Bell, Vice President, MNC Sales Global Solutions, NTT America, Inc.
Mike Gabriel, Director, Data Protection Practice, Integralis
Steve Kovsky, Contributing Editor, CIO Magazine

One would be hard pressed to find an organization of any size that has not been affected by the introduction of mobile devices and cloud-based services into their environment. With these new additions, new challenges for IT executives arise, including how to manage data that is transmitted via networks and devices that are outside of enterprise firewalls, what new disciplines to implement for capturing and managing data in mobile and cloud environments, and how to approach BYOD policies to manage smart-phones, tablets, USB drives and other technologies that push the limits of conventional, on-premise IT controls.
Key talking points include:
•What risks does the mobility trend introduce? What about the influx of private, public and hybrid cloud architectures?
•What are the governance and compliance models that need to be implemented to mitigate those risks?
•What are some of the key steps enterprises can take in the near term to improve the risk posture of an organization in this new enterprise data access landscape?
Sponsored by NTT Communications
*Pre-Registration required.  To register, please contact Scott Boutwell at or  800-355-0246.
4:15 pm - 6:00 pmCIO Executive Council General Assembly
6:00 pm - 7:00 pmCIO 100 Welcome Reception: A Coastal Soiree

Join us as we kick off the 25th annual CIO 100 Symposium & Awards ceremony. Meet old colleagues or make new connections as you enjoy the local California flavors. 

7:00 pm - 8:00 pmSurf, Turf and Wine Reception

CompuCom invites you to indulge in fine food and good company. Enjoy this relaxed networking time with your CIO 100 friends and colleagues. All are welcome!

7:00 am - 8:00 amRegistration
7:00 am - 8:00 amNetworking Breakfast

Sponsored by SAS 
8:00 am - 8:15 amWelcome and Opening Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
8:15 am - 9:15 amOpening Keynote: The Four Horsemen of Dominant Design
Robert Carter, EVP, Information Services & CIO, FedEx Corp.

To deliver faster results, CIOs need an IT infrastructure that can adapt as quickly as business needs change. That's what $40 billion transportation giant FedEx is building. With cloud computing, virtualization and technology commoditization, IT architecture has reached a "thrilling stage," says Rob Carter, FedEx CIO since 2000 and an IT veteran of 30 years. Carter describes the change as “the Four Horsemen of Dominant Design" where interconnected, industry standard servers, networks, storage, and software give IT more flexibility than it's ever had to shift workloads with business demand, slash time to market and cost and ensure high data availability 24x7 around the world. In this opening keynote, Rob will delve into the details of the new FedEx private cloud environment and talk about where the company is seeing its biggest business returns.

9:15 am - 10:00 amAccelerating the Future of Digital Content Distribution at Viacom
David Kline, SVP & CIO, Viacom
As the center of the TV universe began shifting out of the living room and onto millions of mobile devices, $15 billion Viacom sees the future unfolding in real time for its 170 networks and 600 million subscribers around the world. At a company where content is king and technology plays an increasingly critical role, Viacom CIO David Kline's mandate was clear: Go multi-channel and multi-platform as quickly as possible. That meant upgrading 135 domestic media networks to a centralized digital distribution suite and finding more effective ways to protect digital rights and thwart content pirates. In this presentation, David will detail how he saved $12.5 million by creating a fully digital workflow that increased market share and lowered costs for its business partners around the world.
10:00 am - 10:30 amNetworking and Refreshment Break
10:30 am - 11:00 amEnterprise Cloud Realities: Driving Productivity Up and Costs Downs
Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & events
Hagen Rickmann, Director Service, T-Systems
Many different drivers bring CIOs and their enterprises to cloud computing, from the need to increase productivity and control costs to greater efficiencies in managing complex legacy applications. But how does cloud computing enable its much-hyped productivity and cost savings?  What are the real challenges in migrating complex applications to the cloud? How can enterprises leverage the full benefits of the cloud in complex ERP environments? In this Q&A with CIO’s Editor in Chief, T-System’s Hagen Rickmann will answer these key questions about aligning people, processes and technologies by exploring customer examples of cloud deployments that delivered on their promise of business value.
11:10 am - 11:40 amBig Data’s Next Steps in the Enterprise
Bob Melk, Senior Vice President and Group Publisher, IDG Enterprise

With all the hype surrounding big data, how can you determine your organization’s readiness to reach the next level on the analytics maturity curve? To answer that question, SAS recently conducted a survey among members of the CIO Forum on LinkedIn to understand the expected timeframes within which various big data architectures and activities will need to be supported. The research also explored the top considerations for designing infrastructure that can support increasingly complex analysis objectives, and the partnerships needed to bring this higher level of analytics into the enterprise. Join us for this illuminating discussion about the next steps for big data. 

Sponsored by SAS


Innovation Beyond Company Walls
David Souchik, Vice President, CBC Strategic Services - Healthcare, Life Sciences, Cognizant

Is your organization fostering and expanding innovation outside your company’s four walls?  Organizations today believe in open environments for innovation and many are using virtual tools for internal and external collaboration, according to a recent global executive survey by Forbes Insights.  Today’s IT and business leaders face the challenge of integrating these tools into organizational structures that can unlock the value of open innovation, drive superior business performance and build competitive advantage.  In this session, we will discuss key findings from the Forbes survey and delve into the tactics, tools and strategies that forward-thinking businesses are using to successfully open up their innovation processes.

Sponsored by Cognizant 

Managing the Risks of BYOD through Cloud Solutions
Whitney Tidmarsh Bouck, Enterprise General Manager, Box Enterprise

With today's transformation of the enterprise well under way, knowledge workers are trading in legacy software and desktop PCs for tools that are more flexible, affordable and easier to access information from countless applications, smartphones and tablets. CIOs are experiencing firsthand the intense and demanding management challenges in embracing this shift in the post-PC world, which means exploring new technologies such as cloud computing to accommodate workplace BYOD trends. This session will explore real-world examples of how CIOs are addressing both long and short-term risks associated with BYOD, and why they chose cloud solutions to help meet their employees’ demands for simple, intuitive experiences while supporting IT needs for security and manageability.

Sponsored by Box


Hybrid Applications and the Clouds They Run On
Rob Craft, Senior Director - Cloud Strategy, Microsoft Corporation

As the economies and capabilities of cloud computing continue to improve, modern applications from ISVs and IT groups are beginning to change in order to run effectively in the new model of cloud runtimes. That’s happening in your own data centers as well as at your cloud vendors. In this expert presentation, we’ll talk through what a modern application looks like, what unique capabilities it provides, and what Microsoft has learned in its own business about delivering and running hybrid applications.

Sponsored by Microsoft


11:45 am - 12:30 pm Executive Leadership Breakouts
11:45 am - 12:30 pm Thriving in an Era of Tremendous Change
Todd Michaud, CEO, Power Thinking Media

Today's organizations are experiencing one of the biggest shifts in business operations since the introduction of the web. Social and mobile technologies are unleashing unprecedented amounts of opportunity for companies willing to embrace this new era of customer personalization and employee empowerment. CIOs are bracing for a tidal wave of big data that could consume your people, your data centers and possibly your career path. In this compelling session, Todd Michaud, CEO of Power Thinking Media and a former IT leader from Focus Brands, will provide specific examples of how this perfect storm of the "Big Five" -- social, mobile, cloud, big data and IT consumerization -- is changing and expanding the CIO’s role. He'll also offer real-world examples and expert advice on how to thrive during this exciting time for IT leaders everywhere.

Weapons of Mass Discussion: Enterprise Social Media and the New CIO/CMO Alliance
Moderator: Frank Cutitta, CEO, Center for Global Branding

The CIO/CMO relationship has long been complicated by marketing departments that sidestep corporate IT to forge their own relationships with vendors on marketing technology projects. Virtually every major IT vendor has now added social elements to their base product lines, as the "C" in CRM is quickly changing to mean "conversation" instead of customer. CIOs who want to stay in this fast-paced game of enterprise social media must act quickly.  In this session, IT marketing expert Frank Cutitta will cover key issues and challenges in IT's evolving relationship with emerging social and conversational media platforms. Frank will also explore practical strategies for forging partnerships with marketing to make sure your IT organization doesn't get marginalized in social media deployments.

The Leadership Life Cycle Method
Bob Kantor, Author and Leadership Coach, Kantor Consulting Group

IT executives today must be as adept with their 'soft' leadership skills as they are with the more traditional technology and managerial skills. Earlier in their careers, CIOs were used to leveraging structured tools and approaches to manage systems development. In this breakout session, leadership coach Bob Kantor will delve into a different kind of structured life cycle -- one he created with the effective practice of IT leadership in mind. He's applied this approach with more than 100 IT executives in the past two years, and has coached next-generation IT leaders in our CIO Executive Council's Pathways program. Bob will present a brief summary of his upcoming book on leadership coaching and talk about the six components of his life cycle method, followed by sample techniques to begin applying them immediately.

12:30 pm - 1:45 pmLunch
1:45 pm - 2:30 pmMoving Business Forward with Enterprise Mobility
Rick Roy, SVP and CIO, CUNA Mutual Group
Keith Strier, US & Global Managing Director of Technology Innovation, Deloitte LLP
Dee Waddell, Group Information Officer, Marketing, Sales and Customer Service, Amtrak
Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & events

Innovation starts with leadership but ends with execution. That's especially true in today's competitive, white-hot world of mobile business. At CUNA Mutual, that meant launching the first-of-its kind smartphone mobile loan application. For Deloitte, giving a competitive edge to its consultants worldwide led to the creation of a mobile platform supporting secure real-time workflow. Amtrak focused its innovative thinking on an eTicketing program that replaced a 120-year-old paper ticketing system. In this panel discussion, three of our CIO 100 award-winners will talk in depth about managing the IT challenges and measuring the business impact of their enterprise mobility projects. 


2:40 pm - 3:10 pmThe Expanding CIO Role in Delivering Global Business Services
Honorio J. Padrón III, Executive Advisory, Global Practive Leader IT & GBS, The Hackett Group
Paula Skokowski, Chief Marketing Officer, Accellion

IT consumerization is creating the need for CIOs to take a lead role in delivering Global Business Services (GBS), ensuring a strategic, holistic view of end-to-end IT solutions. This session will focus on the key elements of the CIO as the GBS owner, with emphasis on navigating BYOD security challenges while enabling enterprise mobility services. We’ll cover real-world examples of CIOs taking an end-to-end strategic approach that deliver productivity gains without compromising security.

Sponsored by Accellion

Beyond the Box: Finding Business Value with Modern Data Management
Greg White, Senior Manager of Product Marketing, CommVault

Today’s CIOs are dealing with ever-greater challenges around operational complexity and inefficiency thanks to the increasing velocity of data growth, virtualization and demands for greater access to information.  More organizations are discovering that data appliances and other point products may seem initially to solve their problems, but in the long run they actually add complexity and cost.  This expert session will highlight customer use cases and delve into key considerations around IT planning decisions. We’ll also discuss the benefits of taking a modern approach to data management, enabling IT leaders to deliver greater business value by reducing operational complexity while enhancing recovery, access and efficiency.

Sponsored by CommVault

Turning IT into a Powerhouse for Business Growth
Cynthia Stoddard, Senior Vice President & Chief Information Officer, NetApp
Jorge Pazos, Chief Information Officer, City of Melrose
Gary Bateman, Chief Information Officer, Iowa Workforce Development

The future of IT is brighter than you think. A nexus of powerful forces (cloud, mobility, social computing) are enabling businesses like yours to accelerate innovation, operate more efficiently and evolve quickly to thrive in a fast-changing world. The IT organization sits at the center of this opportunity, giving CIOs an amazing opportunity to show how information technology can enable greater agility for future business advantage. Join us in a discussion with fellow CIOs to hear how they’re re-imagining the IT organization as a powerhouse for business growth. They’ll talk about how they’re harnessing the collective power of disruptive technologies such as cloud and mobility to increase productivity in the workplace by 50%, extend global service delivery, and save millions in annual operating costs. You won’t want to miss this engaging exchange.

Sponsored by NetApp

Taking a Holistic Approach to Mobile & Application Security
John Herrema III, Senior Vice President, Corporate Strategy, Good Technology

From the office to the living room to everywhere in between: that’s where today’s mobile workforce expects to function seamlessly and safely. The job of securing that end-to-end accessibility falls naturally to the IT organization as the “Bring Your Own Device” phenomenon continues to accelerate enterprise mobility adoption. Traditional mobile device management (MDM) solutions only address part of the issue, but today’s perilous environment calls for a more holistic approach to mobile security. It must be implemented at the application level, not just the device level. This session will highlight essential best practices for mobile security that can improve collaboration and productivity among business workers while protecting enterprise data through a secure, end-to-end workflow.

Sponsored by Good

3:15 pm - 3:45 pmTaste the Difference: Japanese Sake Magic Quadrant Networking Break

Join NTT for a Japanese Sake tasting event, a do-not-miss opportunity to try and enjoy four distinguished selections rarely available in this country.

3:45 pm - 4:30 pm Orchestrating a Radical IT/Business Transformation
Mike McClaskey, CIO, DISH Network Corp.
Serving 14 million customers nationwide, DISH Network is a Fortune 200 media company on an ambitious journey to grow beyond the satellite TV market and become a nationwide wireless provider offering its "TV Everywhere" services on PCs, tablets and smartphones. Achieving such a dramatic business transformation called for a major IT overhaul that replaced everything from billing and customer sales to workforce management systems. In this fascinating account of a game-changing IT project that will save DISH approximately $100 million over 7 years, CIO Mike McClaskey will talk about the leadership challenges and the big-project survival skills that made it all work.
4:30 pm - 5:15 pmClosing Keynote: Leveraging Social Media to Speed Enterprisewide Decision-Making
Wayne Shurts, CIO, Supervalu, Inc.

Finding ways to cut costs while drawing in more customers is a huge priority for $37.5 billion Supervalu, the financially struggling No. 3 grocery retailer behind Kroger's and Safeway. CIOs who know how to interpret customer behavior can help generate ideas for new products and find fixes for systems that aren't working well for shoppers. "It's real easy, especially in IT, to get lost in what you're doing and lose sight of the mission," says Supervalu CIO Wayne Shurts. "We have to bring customers in." In this presentation, Wayne will detail his efforts to draw IT more closely into customer-facing business operations and will talk about the increasingly vital role of social media tools to speed decision-making across the company.

5:15 pm - 5:30 pmClosing Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
5:30 pm - 6:30 pmT-Systems Biergarten

T-Systems cordially invites you to experience a traditional German Biergarten reception. Please join us to for a social gathering with CIO 100 honorees and guests to experience authentic German cuisine and traditional German beer.

7:00 am - 8:00 amRegistration and Networking Breakfast
8:00 am - 8:15 amWelcome Back and Opening Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
8:15 am - 9:00 amThe Partnership Mandate: How IT Helps Boeing Innovate to Meet Customer Demand
Kim Hammonds, CIO, Boeing Company

Demand for Boeing aircraft such as the 787 Dreamliner is generating record numbers of orders, with more than 4,000 airplanes valued at $302 billion on order for customers worldwide.  This has created great opportunities as well as challenges for the IT organization, which under CIO Kim Hammonds' leadership has adopted a business mindset while undertaking the largest IT project in company history. In this compelling opening keynote, Kim will talk about how Boeing IT is implementing 35 new applications, more than 100 enhanced applications, and more than 50 interfaces during the next three years to support increases in airplane production.

9:00 am - 9:45 amDriving Business Change at Xerox
Carol Zierhoffer, VP and CIO, Xerox Corp.

Xerox Corporation has been on a fast track to business transformation since its acquisition of ACS (Affiliated Computer Systems) in 2010, propelling it forward as a “services-led, technology-driven” company. Carol Zierhoffer, new CIO at Xerox, will share her perspectives on the critical role her global IT organization is playing to accelerate business and cultural transformation within this iconic company, with a goal of becoming the world’s leading enterprise for business process and document management. By tapping into the innovative culture of Xerox and entrepreneurial capabilities of ACS, Carol is working to apply leading edge research, technology and best practices to support and grow Xerox's diverse businesses.

9:45 am - 10:15 amNetworking and Refreshment Break
10:20 am - 10:50 amMigrating Complex Apps to Private Cloud Environments
Juergen Urbanski, Vice President of Cloud Architectures, Cloud Technologies and Enabling Platforms, T-Systems

Across all industries, enterprise IT leaders are expressing high hopes for the role cloud services can play in transforming the way they provide and deliver services. The early successes with relatively unsophisticated workloads in the public cloud have amplified those high expectations even further. Yet adoption of private cloud computing for a broader mainstream set of existing workloads still means overcoming a set of challenges that enterprise CIOs face today.  Highly complex, optimized legacy environments are not easily migrated to the cloud. Which applications are suitable for moving into the cloud? In this session, Juergen Urbanski, VP of Global Architecture at T-Systems, will discuss the challenges and provide a multi-faceted, practical approach to taking advantage of the cloud that factors in the evolving maturity of underlying technologies and standards.

Sponsored by T-Systems

Optimizing Cloud Service Benefits: What is the Best Deployment Strategy of Cloud Services and Virtualization Technologies?
Bob Melk, Senior Vice President and Group Publisher, IDG Enterprise
Thomas Gowen, Director, Services Integration, Global Solutions Business Unit, NTT America, Inc.

Full migration to cloud computing is a big step for many enterprises, so naturally there are many questions that must be answered before making such a commitment.  Commissioned by NTT Communications, IDG Research Services surveyed 300 enterprise IT decision-makers in the U.S., U.K., and Asia-Pacific regions about their current challenges with enterprise cloud deployments. What are the missing pieces that organizations encounter as they map out a cloud strategy? How does virtualization technology impact the creation and use of more flexible computing resources? In this roundtable session, IDG Enterprise Group Publisher Bob Melk will present key findings from this recent research and lead a discussion with the audience.

Sponsored by NTT Communications

Unlocking Business Innovation in the Social Enterprise
Jim Stikeleather, Executive Strategist and Chief Innovation Officer, Dell Services

As new business models emerge from the confluence of rapid technology change, expanding customer power and vertical market realignment, your company’s future depends on striking the right balance between innovation and efficiency. The main source of new products, services and process improvements will be coming directly from customers and online communities – often ahead of internal R&D and employees – as the social enterprise takes hold. Join us for this expert session on using IT to enable and accelerate business innovation in this new ecosystem.

Sponsored by Dell

Gaining Competitive Advantage Through Self-Service BI and Analytics
Sara Hilliard, VP of Product Management, International Financial Data Services Canada

As a leading global provider to financial services companies, IFDS Group is a joint venture between State Street Corporation and DST Systems.  The core of its business is providing outsourcing administration and technology solutions to the mutual fund, insurance and banking industries in Canada, the U.S., and Europe. Previously, its clients lacked the self-service reporting and analysis tools to visualize multiple data sources in the most meaningful ways to deliver better sales and marketing data for executive sales teams. That led the company to create IFDS Insight, a comprehensive business intelligence solution for executives and sales officers that includes interactive dashboards, sales reports, alerts and auto-distribution to computers, tablets and smart phones. In this case study session, you’ll learn how this customer-facing BI solution is helping clients grow top-line revenue, improve their customer experiences and win new business.

Sponsored by Information Builders

11:00 am - 12:30 pm Creating Your Senior IT Team of the Future: A Workshop on Talent Management and Development
Randy Gaboriault, VP & CIO, Christiana Health Care System
Stuart Kippelman, VP & CIO, Covanta Energy Corporation
Clif Triplett, VP & CIO, Baker Hughes
Carrie Mathews, Manager of CIO Programs, CIO Executive Council

Is your IT senior leadership team ready for tomorrow’s challenges? Have they got the right mix of executive skills, business know-how, customer-centric thinking and whatever X-factors your business needs in its future IT workforce? In this unique hybrid of panel discussion and hands-on workshop, you’ll rate your own team using a new CIO Executive Council assessment tool. Then, after hearing some quick insights from our panel of CIOs on how they built game-changing teams, you’ll discuss your own ideas and strategies with your colleagues as you build a plan for action.

12:30 pm - 1:45 pmLunch
1:45 pm - 2:30 pm Forging a New CIO-CMO Relationship
Moderator: Frank Cutitta, CEO, Center for Global Branding
Art Lofton, VP and CIO, Northrop Grumman Aerospace Systems
Mary Ellen Bradshaw, Director of Business Operations, IT Solutions/Enterprise Shared Services, Northrop Grumman Corporation

With the rapid-fire rise of social media and next-generation marketing technologies, the timing is ideal for IT and marketing to join forces and transform the customer experience. Yet many left-brained IT groups are instead growing further apart from their right-brained colleagues in marketing, who eagerly take advantage of cloud computing services to sidestep IT. Where is the middle ground for both organizations to innovate and evolve together? Frank Cutitta, CEO of the Center for Global Branding, will share the results of CSC's recent "CIO/CMO Harmony Index research and then lead a Q&A session with a CIO-CMO pair from Northrop Grumman, talking about how IT and marketing can not only create a better relationship but also work together to spur greater business innovation.

2:40 pm - 3:10 pmSolving the CIO Dilemma: Allowing Employees to Work Their Way
Rick Hutley, Vice President, Global Innovations Practice, Cisco Internet Business Solutions Group
CIOs today are being pulled in many different directions as they deal with the difficult task of allowing employees to work from any location – from whatever device they choose -- while still maintaining security and corporate efficiency. Former CIO Rick Hutley, now VP of Innovations in Cisco's Internet Business Solutions Group, is no stranger to these challenges. In this session, Rick will talk about how you can allow your employees to “work their way” without compromising the business, security or the user experience.
Sponsored by Cisco
Securing the Cloud: Are your Policies Restricting Innovation?
Abhay Rajaram, Vice President, Customer Success, YouSendIt
Security can be the elephant in the room when the conversation shifts to cloud computing and storage, and CIOs know all too well how challenging it is to secure the cloud. Yet they know that building and managing every solution on-premise is no longer feasible. The ability to deliver what the business needs -- innovation and productivity – may suffer as a consequence. Employees are quite willing to circumvent IT-delivered solutions through a range of consumer devices and online services, so the pressure on IT leaders is formidable. Join us as we explore a variety of ways to manage the tension between enabling workers and securing business content in the cloud.
Sponsored by YouSendIt
3:15 pm - 4:45 pmCIO 100 Innovators Workshop

This lively, multi-topic workshop features a selection of CIO 100 winners holding small-group discussions on the practical details, business outcomes and lessons learned from their projects. The workshop offers a more detailed look inside the workings of a wide range of innovative, high-value initiatives from selected companies and executives.


Executive Speaker

Project Summary


Ken Corless, Executive Director of Internal IT

‘My Performance Workspace’ lets Accenture’s 244,000 employees access a wealth of information in seconds flat via highly personalized dashboards. By offering innovative self-service capabilities, the portal significantly cuts business and operational costs, and creates new opportunities for revenue generation.

Applied Materials

Jay Kerley, VP & CIO

A global private cloud for engineers, the CAD in the Cloud project combines best-in-class services and blade desktops to boost engineering productivity, increase customer satisfaction and improve application response times.


Steve Phillips, SVP & CIO

Facing massive data storage needs that were quadrupling every two years, Avnet revolutionized its backup systems and processes. The company used a variety of best-in-class technologies to cost effectively deploy a new system that manages increasing data storage needs long-term.

Cancer Treatment Centers of America

Chad Eckes, CIO

To improve patient care and safety, Cancer Treatment Centers of America deployed a 100-percent virtualized private cloud infrastructure. Featuring Cisco’s Overlay Transport Virtualization (OTV) and two data centers connected by 10GB connections, the infrastructure has eliminated 245 hours of downtime for improved patient care and considerable cost savings.

Energy Future Holdings

Kevin Chase, SVP & CIO

The company undertook its “Extreme Makeover:  IT Edition” project to rebuild its IT leadership, strategy, governance and architecture. The project’s benefits include cost reductions of $306 million over six years as well as improved customer satisfaction; speed to market; reliability, availability and recoverability; and employee productivity.


Dave Webb, CIO

Equifax developed Keystone Data Factory, a suite of services levering extensive credit data with an array of verified and modeled income, employment and asset measures along with real property values. The Keystone project gives Equifax customers a multi-dimensional view of a consumer’s financial profile to help them better manage credit risk.

Facey Medical Foundation

Shashi Tripathi, VP of IT

The Health Information Exchange from Hospitals to Point of Care in a Medical Group automates the process of sharing hospital information with primary care physicians. This supports care continuity that improves the quality of care for patients and saves money by eliminating duplicate services and making providers more efficient.

GE Water & Process Technologies

Vince Campisi, CIO

TrueSense® is a cloud-based, customer-facing knowledge management platform that the company views as a competitive differentiator that will help increase customer retention. The fee-based service remotely collects data and uses data visualization and analytics to help customers see vast amounts of information in a clear and actionable way.

Iowa Workforce Development

Gary Bateman, CIO

When federal funding cuts forced Iowa to close 36 of its 55 offices providing support services to the unemployed, the state instead deployed customer-facing virtual desktops in its communities. Iowans use them to find resume assistance, skill assessment tests, job listings, and more.

iRobot Corporation

Jay Leader, SVP & CIO

iRobot integrated its PLM and ERP systems so that complete information on parts and costs is available everywhere in its complex manufacturing chain. The project has so far saved $75,000 in engineering costs and 1,270 hours of IT staff time.

Jet Propulsion Laboratory

Jim Rinaldi, CIO

JPL wants to turn “IT” from a noun to a verb: “Innovate Together,” meaning that IT should proactively collaborate with other departments, NASA, and the public. The project has led to things like crowdsourcing decisions to adopt new technology, and a “technology petting zoo” where employees try out new devices.

Old Dominion Freight Line


Ken Erdner, VP of IT

The freight line’s Route Shipment Monitoring System is helping the company enhance operations, save money and improve customer service by providing total visibility into customer shipments; customer pickups; drivers and trucks.

Raytheon Company

Jim McCoy, VP of IT & CIO

Raytheon Co.’s Integrated Product and Supplier Sourcing (iPASS) intelligent business decision-enabling system helps the company save time and money by enabling users to find approved spare parts quickly and efficiently.

State of Colorado Governor’s Office of Information Technology

Kristin Russell, Secretary of Technology & State CIO

Data silos at Colorado’s agencies created inefficiencies and redundancies throughout the state government. The Colorado Information Marketplace addresses this problem by offering one cloud-based source where agencies—and citizens, when appropriate—can all access the same data.

Talisman Energy

Jim Noble, SVP of IT

Talisman Energy’s business and IT teams created a Real-Time Operations Center to monitor all of the company’s complex wells worldwide, in real-time. Since launching the RTOC, Talisman experience its safest year ever in drilling operations, reducing lost-time injuries by over 60% since 2010.

The Clorox Company

Ralph Loura, VP & CIO

The Clorox Company made a wholesale shift to the cloud last year and embraced a BYOD ethos, offering smartphones and tablets to employees. The initiative re-envisions how employees experience computing at Clorox.

Toyota Financial Services

Dan Priest, VP & CIO

Toyota Financial Services’ iLab is a simple idea with big implications. The iLab integrates progressive IT delivery tools into a physical space that is virtually accessible by all, to facilitate new ways of collaborating.



Charles McGrane, Principal

Under its Web 2.0 program, Vanguard reengineered its website, created new mobile tools, and launched a social media effort for its growing financial advisor business, helping grow and support Vanguard's Financial Advisor Services business.


4:45 pm - 5:00 pmClosing Remarks
Maryfran Johnson, Editor in Chief, CIO magazine & events
6:30 pm - 7:30 pmCIO 100 Awards Reception

Join us for a special awards reception to kick off the 25th anniversary of the CIO 100 Awards and honor the 100 winning companies.

7:30 pm - 9:00 pmCIO 100 Awards Presentation and Dinner

The 2012 CIO 100 Awards presentation will celebrate 100 organizations that are using information technology in innovative ways to deliver business value, whether by creating competitive advantage, optimizing business processes, enabling growth or improving relationships with customers. Featuring a formal roll call of honorees, this is sure to be a night to remember.

As a courtesy reminder, please note that the Awards Dinner is black tie optional.

9:00 pm - 10:30 pmDessert Reception: Hollywood Casino Night
Roll out the red carpet! The festivities will continue with all the glitz and glam that Hollywood has to offer!
Underwritten by T-Systems