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ACTE Amsterdam Education Forum

In partnership with CORTAS

Tuesday, 12 April 2016

ACTE focuses on practical issues and innovation to help deliver greater results to your company through interactive, immersive learning, provocative discussion and networking:

•    We encourage international travel professionals.
•    We welcome members and non-members.
•    If your company would like to sponsor this event and gain valuable marketing exposure, please contact europe@acte.org

Click here to view more photos from ACTE's past Amsterdam Education Forum on 30 June at the Mercure Hotel Amsterdam City.

"What is the added value of managed travel?”
The Travel Manager is involved in multiple processes within the company – how to ensure that this is being seen and that the value is acknowledged. Is it possible to define the ‘indicators’ to integrally measure this contribution to company goals?


Moderator: Corrado Simontacchi, Board Member, BATM

09:30 – 10:00

Registration and Networking

10:00 – 10:15

Welcome and Opening

10:15 – 10:35

What is the added value of the Travel Manager from the point of view of a CEO/CFO; what does Senior Management expect from a Travel Manager in contributing to the success of the company through a well-managed travel program? In his previous career Andre Filet was Chief Procurement Officer at Exact Software, General Manager Indirect Spend at ArcelorMittal and held several management positions at AF/KLM. He brings a wealth of experience on managing and purchasing the indirect spend, and will share his thoughts and ideas in this inspirational keynote!

André Filet, MD and Chief Procurement Engineer, Dutch Harbor, The Procurement Engineers

10:35 – 11:45

Introduction and round table discussions on “What is the added value of managed travel?”
In round table discussions the delegates will discuss several topics related to the theme.

11:45 – 12:30

Session 2 – open instant debate: what are the keys to a successful relationship between suppliers and buyers?
This innovative session will give the floor to both travel buyers and suppliers to share their immediate feedback and concerns on stage! A panel of travel managers and suppliers will discuss the pillars of a " win / win "relationship: How can travel suppliers support the travel buyers in managing their program and bringing added value. Do buyers still need preferred suppliers?
Hear it all in this debate!

Nelleke ten Have, Spend Area Main Buyer Global Travel Sourcing, Akzo Nobel
Jan-Arie den Hertog
, Travel & Contract Manager, Boskalis
Stijn van de Laar
, Manager Business Sales, KLM Nederland
Daan Lenderink, Director, Schiphol Travel Group
Birgit Roeterdink
, Buyer
Pieter Sanen
, Director of Business Development, Aeon Plaza Hotels

12:30 – 14:00

Networking Lunch

14:00 – 14:15

Presentation “The Evolution of Travel Policy" - A Global View on the Future


Thomas Avella
, General Manager Belgium & the Netherlands, American Express Global Business Travel


14:15 – 14:30

Presentation “Future Traveller Tribes” – understanding tomorrow’s traveller

Paola Gariglio
, Head of Corporate Segment Unit, WEMEA, Amadeus IT Group

14:30 – 15:45

Session 3 – Industry perspectives, panel discussion with industry experts and active interaction with delegates – how to give the traveller a platform?
The voice of the customer is important and they want to be heard! In this session we will have a key role for the traveller - how to reach the end users in the best possible way. How do we generate happy and compliant customers? How does increased traveller satisfaction add value to the role of the Travel Manager. And how can we measure the added value…? All panellists will share their perspective on the added value of managed travel and the delegates will be actively engaged in the discussions.

Speakers & Panellists:
Thomas Avella
, General Manager Belgium & the Netherlands, American Express Global Business Travel
Paola Gariglio
, Head of Corporate Segment Unit, WEMEA, Amadeus IT Group
Lodewijk van der Lely, Frequent traveller Generation Y
Herman Mensink
, Chairman, CORTAS
Marijke Poppink
, ‎Travel Manager EMEA, RELX Group
Paul Santen, Frequent traveller Generation X

15:45 16:00

Thank you and Closing

16:00 17:00

Networking and Drinks Reception