Wednesday, May 16, 2012
7:15 am - 8:15 amRegistration and Networking Breakfast
8:30 am - 8:45 amWelcome and Opening Remarks
Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & events
8:45 am - 9:30 amOpening Keynote: Breaking the CIO Paradox
Martha Heller, President, Heller Search Associates
Your many successes are invisible, yet your few mistakes are highly visible. Your business peers are getting smarter about technology, but your job is getting harder. Those are just two examples of the CIO Paradox, which Martha Heller explores every month in her CIO magazine column. Now this fascinating set of contradictions that underlie the CIO role will be examined in her forthcoming book, The CIO Paradox: Battling the Contradictions of IT Leadership. In this lively, revealing keynote, Martha will talk about how to break out of the CIO paradox and establish yourself as a strategic, business-focused CIO. She will discuss the many practical approaches CIOs can take to establish a platform of credibility and are seen across the enterprise as outstanding leaders who make their companies stronger.
9:30 am - 10:15 amEmpowering 'Aha!': How Clorox Sustains an Innovation Culture Companywide
Ralph Loura, CIO, The Clorox Company
For the past 99 years, Clorox has been a pioneering Bay Area company and a brand recognized across North America. Fostering a spirit of innovation is one of the keys to this $5.4 billion company's longevity, says CIO Ralph Loura, who champions a model of "connected thinking" that helps IT deepen and strengthen its links to the business. In this presentation, Ralph will talk about the business results from the "Innovent" SharePoint platform of collaboration tools. This idea-generating internal website operates on the American Idol voting model (minus the singing and dancing), with hundreds of ideas for new products and services aggregated from Clorox's 8,100 employees.
10:15 am - 10:45 amNetworking Break
10:45 am - 11:15 amSocial Media and IT Consumerization in the Enterprise: Meeting Demand and Minimizing Risk
Steven J. Bandrowczak, Vice President and General Manager, Data Solutions, Avaya
Until recently, enterprise IT leaders have been cautiously adopting social media tools and consumer technologies, but in a piecemeal approach that has created disparate, siloed processes and inefficiencies. There are also concerns about wide-scale corporate adoption due to worries about security risks, architecture provisioning, “BYOD” (Bring Your Own Device) requirements and unrealistic user expectations. Yet the potential business benefits of IT consumerization can improve the customer experience, boost user productivity and collaboration, and drive revenue growth. In this session, you’ll about how IT leaders can conquer the challenges of social and consumer technology adoption in the enterprise.
11:15 am - 12:45 pmTaking Business Relationships to the Next Level
Malini Balakrishnan, CIO & VP, Process Optimization, Building Materials Holding Corporation
Cindy Elkins, VP & Head of IT Americas, Genentech
Prashant Nema, CIO, SVB Financial Group
Moderator: Carrie Mathews, Manager of CIO Programs, CIO Executive Council
In order for IT to become a business influencer and game changer, the technology organization must transcend its “service provider” relationship with stakeholders and become a trusted business peer and partner. The task of guiding that relationship journey falls to the CIO and the senior IT leadership team. In this combination panel discussion and hands-on workshop session run by our CIO Executive Council, you'll take a short quiz to assess your own IT group's relationship with business leaders (see the link to our Stakeholder Relationship Journey Assessment below). Then with your own assessment in hand, you'll hear directly from a panel of San Francisco IT leaders about their own challenges, roadblocks and successes. Finally, the audience will take over the discussion in small groups to explore the panel’s ideas and identify further best practices.
12:45 pm - 2:00 pmLunch

2:00 pm - 3:00 pmBalancing Risk with Innovation in Mobility, Social Media and Consumer Technologies
Gregory Fina, VP, Application Development, Shaklee Corp.
Walt Oswald, Corporate Vice President and CIO, Motorola Mobility
Brian Pendergast, CIO, CNA Insurance (National Warranty Division)
Gerardo Peniche, Business Liaison, IT Executives and Staff, Chevron Corp.
Mark Tonnesen, SVP & CIO, Electronic Arts
Moderator: Maryfran Johnson, Editor in Chief, CIO magazine & events

An increasingly mobile workforce, a surging influx of consumer devices at work and the rapid rise of collaboration and social media tools are having a huge impact on business value delivery in today's enterprise. While these trends present  tremendous challenges for CIOs in data security, customer privacy and legacy integration, there is an undeniably strong tide of user demand to use the devices and tools of their choosing. How do you manage risk while giving up traditional IT controls? How do you maintain a good partnership with the business when you really have to say "No?" In this engaging panel discussion with prominent IT leaders and experts, you’ll hear how companies are turning these tensions into opportunities to enable business in a hyper-connected online world.

3:00 pm - 3:15 pm Coffee Break
3:15 pm - 4:00 pm Aligning IT Strategy, Security and Emerging Technologies
Jamil Farshchi, Senior Business Leader of Strategic Planning and Initiatives, Visa
For many CIOs today, the “short list” of approved devices gets longer by the day, as "BYOD" policies spring up to accommodate the myriad of devices employees are now bringing to work. Corporate IT must secure sensitive data without becoming a roadblock to business growth. That means CIOs have to quickly figure out how emerging technologies and mobile security fit into the broader picture of IT strategy. As one of Visa's senior business leaders in strategic planning, Jamil Farschi will talk about how Visa is closing the security alignment gap. He'll also offer practical suggestions, tips and tools for managing risk in your overall IT strategy.
4:00 pm - 4:45 pmCreative Destruction: Removing the Barriers to Innovation and Change
Fred Matteson, Managing Director, Alvarez & Marsal Business Consulting
CEOs are compensated for building value, so they know they must drive a mandate for change. CIOs should be a natural resource for business transformation enabled by technology. But what's wrong with this picture? A broken model for funding and governance, says Fred Matteson, a business turnaround expert and longtime IT leader. In this thought-provoking closing keynote, Fred will detail the practical, proven steps that CIOs can take to build stronger alliances with business peers, refocus governance and funding on value delivery and develop a "product culture" that challenges conventional approaches to innovation.
4:45 pm - 5:00 pmClosing Remarks
5:00 pm - 6:00 pmNetworking Reception
Sponsored by: Liaison Technologies