| 10/18/2018 | ||
 9:00 am - 9:15 am | Welcome: Latest Trends in The Outsourcing Industry [More Info] Elliot Clark, CEO, HRO Today Zachary Misko, President, HRO Today Services and Technology Association | |
| 9:15 am - 11:15 am | The New Future of HR: A Standard for Ethics and Performance in Service and Technology [More Info] Elliot Clark, CEO, HRO Today | |
| 11:15 am - 11:35 am | Coffee and Networking Activity | |
| 11:35 am - 12:20 pm | A Data Driven Approach to Understanding Client Trust and Operational Excellence [More Info] Larry Basinait, Vice President of Market Research, SharedXpertise | |
| 12:20 pm - 1:30 pm | Networking Lunch | |
| 1:30 pm - 2:15 pm | HR Trends: Fact or Fiction [More Info] Peter Cappelli, Director of the Center for Human Resources, The Wharton School | Briefing: Baker's Dozen Rating and Total Workforce Solutions Best Practices (Invitation Only) [More Info] Elliot Clark, CEO, HRO Today Larry Basinait, Vice President of Market Research, SharedXpertise |
| 2:15 pm - 3:15 pm | Optimizing Candidate Experience [More Info] Gerry Crispin, Principal & Co-Founder, CareerXroads | |
| 3:15 pm - 3:45 pm | Modernizing the Talent Acquisition Process [More Info] Brian Bules, Global Head of Workforce Innovations, Solutions and Operations, GSK | |
| 3:45 pm - 4:45 pm | What You Need to Know About Indemnification of HR Service Contracts [More Info] Catherine T. Barbieri, Partner, Fox Rothschild LLP | |
| 5:00 pm - 6:00 pm | HRO Today Association Networking Reception & Award Ceremony [More Info] Elliot Clark, CEO, HRO Today Zachary Misko, President, HRO Today Services and Technology Association | |
