CONFERENCE ABSTRACTS
There will be multiple opportunities to attend concurrent streams throughout the conference which will fall under the following four categories:
TECHNOLOGY OPPORTUNITIES I FUTURE FACILITIES I FM ADDING VALUE I IMPROVING THE PLANET
Please find the abstracts being presented at the Ideaction.2016 Conference, in order of their category and presentation time stated below.
MONDAY 6 JUNE 2016, 10.45AM – 12.45PM, TECHNOLOGY OPPORTUNITIES STREAM
Room: Meeting Room 105 & 106
Time: 10.45am – 11.25am (40 minutes)
Author: Caoimhin Ardren, Manager - Project Implementation, Projects & Advisory Services, Energy Action (Australia)
Title: Developing an Energy metering strategy - what options are available and how to verify so you can trust the reports
Biography: Caoimhin Ardren was a director of Exergy Australia prior to the merger with Energy Action. He now heads up the Projects & Advisory Services division implementation team. This team is responsible for the planning, implementation and commissioning of all energy efficiency and energy generation projects undertaken by Energy Action.
Caoimhin has a particular interest in achieving quality energy outcomes following a career in project management, commissioning management and asset management of buildings and facilities, and focuses his attention on the achievement of energy efficiency of engineering systems and energy generation systems.
Abstract: With the increased focus on energy efficiency of commercial buildings occurring across Australia and globally, a significant number of owners and Building/Facility Managers are looking to install energy monitoring systems to gain increased visibility of the energy end use consumption.
Some of the most significant barriers to achieving this visibility, is the complexity of the electrical reticulation, the number of metering options available in the market and the lack of knowledge on how to develop a robust metering strategy.
This presentation will provide an overview of the approach that Building/Facility Managers need to follow in developing the metering strategy as well as guidelines on how to select suitable meters and reporting systems as well as how to verify the accuracy of the existing meters or any newly installed meters.
We will also discuss the various metering types and reporting systems available in the market and how to select the most appropriate solution for different building types and circumstances.
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Time: 11.25am – 12.05pm (40 minutes)
Author: Carl Agar, Senior Consultant - Assets & Facilities, A.G Coombs
Title: Utilisation of cloud technologies to augment facilities and asset management
Biography: Carl Agar has over 35 years’ experience providing advice on facilities management related issues including the adoption of leading edge technologies to optimise buildings operation and maintenance. This includes experience in the IT industry implementing service and asset management systems for clients including QANTAS, Telstra and Macquarie Bank.
Abstract: New capabilities in asset and facility related data acquisition and analysis, and field mobility technology will not only revolutionise how we manage facilities and their technical assets for improved performance, but also provide innovative ways to analyse and project life cycle and cost. This presentation will set out the opportunities, show how new technology is enabling this change together with highlighting the importance of a good asset information strategy in order to reap the benefits.
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Time: 12.05pm – 12.45pm (40 minutes)
Author: Phil Clark, Head of Business Transformation, Integrated Facilities Management, JLL
Title: Data Centric Facilities Management - Leveraging Big Data
Biography: Phil Clark is Head of Transformation for JLL’s Integrated Facilities Management business in Australasia. Phil has over 25 year’s property experience in facilities management and investment property management in the UK, Middle East and Australasia. Phil has been involved in the development of JLL’s global Data & Analytics Platform RED and now leading the business transformation programme across Australia to deliver RED to clients such as ANZ, Telstra, Qantas and Federal Government Departments. Phil is a member of JLL’s Innovation Board with a focus on the development and implementation of innovative technologies across its Integrated Facilities Management Business.
Abstract: The digital world in which we live and work is awash with data, and it is forecast to grow tenfold by 2020. Entire industries are being disrupted or revolutionised by the use of data to make better informed decisions. Facilities management is no exception, not a day goes by without something said about big data and data analytics in the boardroom or in the office corridors.
This presentation will look at how data & analytics are redefining the facilities management industry. How future best-in-class FM teams will need to consider capturing, integrating and analysing data to be at the heart of their remit.
The ability to connect this with data and analytics from elsewhere in the organisation and generate potentially disruptive business insights provides a clear opportunity for FM executives to elevate their role as an agent of change within the organisation.
To exploit data & analytics goes beyond fluency with buzzwords and notions. It is purposeful data relevant to business scenarios with one goal – uncover valuable insights that business people can understand and act upon. This requires senior level focus and investment in technology, data and most importantly expertise often not found within Facilities Management. This session provides deep insights into how an FM executive can exploit data & analytics to upgrade his/her role in the business.
MONDAY 6 JUNE 2016, 10.45AM – 12.45PM, FUTURE FACILITIES STREAM
Room: Meeting Room 104
Time: 10.45am – 11.25am (40 minutes)
Author: Rogier Roelvink, Associate Director, Turner & Townsend Thinc
Title: Integrated Project Delivery and FM
Biography: Rogier has 15 years’ international experience in Facilities Management. Rogier is passionate about the strategic application of FM. He has a wealth of experience in providing advice, conducting service reviews and authoring numerous service specifications. He also has experience of integration, audit, specification and procurement of facilities services.
Abstract: A hot topic in the Architecture, Engineering and Construction (AEC) industry is Integrated Project Delivery (IPD). Advances in technology in terms of documentation sharing platforms, easier and cheaper on line communications and the advent of Building Information Modelling (BIM) has led to frequent discussions on IPD.Facilities Management (FM) does not seem to be part of that discussion, why not and should it be? The answer to the second part of the question is an obvious and resounding “yes”. So why is it not and what can we do about it?
IPD will continue to build momentum, especially as organisations seek different outcomes in successful buildings, where successful buildings are:
flexible and scalable
inviting and stimulating
inspiring and accommodating
What does this even mean and how does IPD go about achieving these non-specific success factors?
The American Institute of Architecture (AIA) in its IPD guide does not even recognise FM as a part of the IPD approach and the AIA in the same guide defines success of a project up to the end of construction.
Lets explore why FM is the keystone to success for IPD and the success of our building portfolios, so that we can educate our peers, drive success and lead the change for the built environment industry.
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Time: 11.25am – 12.05pm (40 minutes)
Author: Carl Sachs, Managing Director, Workplace Access and Safety
Title: Design for safe access
Biography: Carl Sachs is the managing director and fall prevention specialist at Workplace Access & Safety. Mr Sachs was a member of the committee responsible for AS 1657 – 2013 and the Standards Australia committee for AS/NZS 1891 and AS/NZS 5532, Mr Sachs was involved in drafting the recently released standards.
Abstract: In this 40 minute presentation, Carl Sachs will provide advice on how to take safety and access considerations into account at the design stage to minimise or eliminate the need for specialized access equipment after system commissioning, including full lifetime cycle costings. Facility managers, property managers, landlords and tenants have a responsibility under the Code of Practice for Safe Design of Structures to implement the working at height changes so that technicians can safely maintain essential services like air-conditioners. The cost to maintain and service a poorly designed solar system can far outweigh the initial installation costs of a well-designed system.
Participants will be briefed on the issues to consider with regard to the access for ongoing maintenance of solar systems considering the OH&S requirements, Australian standards and BCA requirements for working at heights.
Delegates will gain an understanding of their fall prevention obligations and enjoy a unique insight into how to develop and execute a height safety plan that really works.
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Time: 12.05pm – 12.25pm (20 minutes)
Author: Richard Gee, Chief Commercial Officer, Brookfield Global Integrated Solutions
Co Presenter: Chris Hedley, Senior Regional Manager - VIC/SA/WA, Brookfield Global Integrated Solutions.
Title: An interactive exploration into a day in the life of the facilities management of the Melbourne Conference and Exhibition Centre
Biography: Richard has been with Brookfield GlS for 13 years. He is a property, facilities and project management professional with over 20 years’ experience.
As Chief Commercial Officer Richard is responsible for Sales, Communications, Marketing, Legal and Technology. His team develop innovative solutions to meet the challenges faced by our customers.
Abstract: Richard Gee, Chief Commercial Officer of Brookfield Global Integrated Solutions will lead IDEACTION delegates through an interactive, audio visual exploration of the facilities management of the Melbourne Conference and Exhibition Centre (MCEC). Brookfield GIS are presently 6 years into a 25 year Public Private Partnership Contract with the MCEC.
The exploratory presentation will revolutionise current industry offerings of Facilities Management rhetoric. An exploratory film will offer delegate members a customised, personal experience to the facilities management of “Australasia’s Leading Meetings and Conference Centre from 2012 – 2015” . Conference delegates will also experience interactive, live, demonstrations of the MCEC’s current Innovations. The exploration will entail Richard’s personal insight and learnings as Bid Manager of the PPP Contract, through to present day operational learnings.
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Time: 12.25pm – 12.45pm (20 minutes)
Author: Peter Black, National Director Workplace Strategy & Design, Colliers International
Title: An overview of the future of the legal workplace-based on research conducted over the past 12 months by Collier
Biography: Peter is National Director of Workplace Strategy and Design at Colliers International. Part of his role is to research and advice on trends that are effecting the future of workplace and commercial buildings. He is a qualified architect and designer with over 25 years’ experience focusing on workplace and commercial architecture and has worked in Singapore, New York, London and Australia as well as completing projects in Italy, China and India.
Peter Black has completed projects for Reserve Bank of Australia, Goldman Sachs, ANZ, Conde Nast, IPC Media, Park Hyatt, Shangri La and the NSW and Australian Governments. Peter’s team won this year’s Property Council of Australia’s Workplace of the Year award for MYOB’s workplace in Melbourne. He speaks frequently at industry events on issues related on trends that shape the future of the workplace and commercial architecture.
Also refer https://au.linkedin.com/pub/peter-black/15/616/188 for Peter's regular workplace blog
Abstract: Law firms are going through an unprecedented changes right now and the legal workplace will fundamentally change over the next ten years. This presentation will look back at developments over the past ten years that have changed the playing field for workplaces including mobile technology, social media, the development of agile workplaces and demographics.
MONDAY 6 JUNE 2016, 10.45AM – 12.45PM
FM ADDING VALUE STREAM
Room: Meeting Room 103
Time: 10.45am – 11.25am (40 minutes)
Author: Stan Mitchell, CEO, Key Facilities Management
Title: Facilities Management International Standards
> International Speaker
Biography: Stan Mitchell is CEO of Key Facilities Management the longest established Facilities Management business in the UK.
He is a past Chairman of BIFM, Chair of the BSI Facilities Management Committee and Chair of the ISO TC 267 Committee for Facilities Management.
Abstract: This presentation will introduce the audience to the soon to be published first internationally recognised ISO Standards for Facilities Management as well as the development work currently underway to create an ISO Management System Standard for Facilities Management.
When considering the impact and recognition of ISO 9001 has had worldwide across all business, government and commerce sectors we will highlight the potential for ISO 41000 to do the same!
These initiatives offer significant opportunity for all stakeholders engaged in the sector to elevate Facilities Management as a recognisable strategic professional discipline within the built environment sector and one that offers organisations of all types to operate more efficiently and effectively.
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Time: 11.25am – 12.05pm (40 minutes)
Author: Vincent le Noble, Founder & CEO, Measuremen
Title: How individual characteristics, workplace utilization and perceived productivity changes the actual use of the work environment.
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International Speaker
Biography: With over 12 million workstation registrations Vincent is the absolute specialist on measuring the work environment. Providing insight to make the best decision possible on optimize of the work environment. Addressing the usage of facilities and the behaviour of people make these insights the added value needed for FM.
Abstract: Modern offices, usually combining non-territoriality with a variety of activity-based workplaces, often don’t seem to be used as intended and show mixed results in terms of user satisfaction. Measuring the (to a large extent unconscious!) behaviour of users lets us better understand the pros and cons for different types of users and organizations, and to be able to develop effective interventions to improve workplace utilization and satisfaction. Vincent le Noble will provide the insight needed to act on the ever changing work environment based on scientific research and big data.
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Time: 12.05pm – 12.45pm (40 minutes)
Author: Jamie Wallis, Acting Manager, Built Environment & Energy, Sustainability Victoria
Title: Motivating the Mid-Tier - Sustainability Victoria's Energy Efficient Office Buildings Program
Biography: Jamie manages the Built Environment & Energy team at Sustainability Victoria, collaborating with industry and government at all levels to achieve sustainability outcomes in commercial and residential buildings. Jamie holds Bachelor Degrees in Environmental Science and Arts, with Honours in Chinese language and Asian Studies; and a Master’s Degree in Environment from The University of Melbourne.
Abstract: Sustainability Victoria has been leading the way in transforming the mid-tier office buildings sector with its innovative Energy Efficient Office Buildings program. By working closely with the owners, facility managers, property managers and tenants of 23 Victorian mid-tier office buildings, SV has demonstrated the enormous opportunities for energy efficiency, cost savings, comfort and productivity improvements in these buildings. In this session hear about the successes and failures in working with this notoriously hard-to-reach sector, as well as comfort and productivity impacts that will be of great interest to facility managers and tenants alike.
MONDAY 6 JUNE 2016, 10.45AM – 12.45PM, IMPROVING THE PLANET STREAM
Room: Meeting Room 107
Time: 10.45am – 11.25am (40 minutes)
Author: Ross Mitchell, Sales & Marketing Director, Sebastian Property Services
Title: Let’s look at Sustainability a little differently? – Taking a timeless approach to a new problem!
Biography: Ross Mitchell has served the Property Services Sector for more than 25 years. An entertaining and engaging speaker, Ross has been known to have audiences squirming in their seats and still wanting more.
Abstract: The change that has occurred Globally in the last 20 years has been profound. The introduction of the internet, social media, genuine mobility, a borderless world and soon to be available, robots to do your housework and driverless cars. But has the pace of change in service delivery in the FM sector kept up?
If the future of the Planet is being looked after with the FM sector embracing and using technology, what about the other impacts? What about improving the sector’s impact on the planet? What about improving the lives of the people who work in the sector? What about improving the lives of the communities affected by the sector’s activities.
Some of the more traditional, non-technical services have relied upon human delivery, mechanical delivery and input products that might be more harmful than beneficial. How much have those services changed and how much more needs to be done to stall that impact and potentially reverse it?
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Time: 11.25am – 11.45am (20 minutes)
Author: Carlos Flores, Program Manager, NABERS
Title: Introducing the new NABERS Waste Manager platform
Biography: Carlos is the Program Manager at the National Australian Built Environment Rating System (NABERS). He is responsible for all aspects of the delivery of the NABERS program, Australia’s standard for sustainability benchmarking and one of the world’s most successful building sustainability rating system.
Abstract: Over the past two years, the property industry has made significant progress in obtaining data from waste management companies. NABERS is using this new data source to overhaul the NABERS Waste rating tool. Ratings will now be based on annual waste contractor data instead of a 10 day audit.
NABERS National Program Manager Carlos Flores will discuss this, and other major changes coming to the NABERS Waste rating tool.
Carlos will also showcase the NABERS Waste Manager prototype. This is a new online platform for property groups to easily collect waste contractor data, and track building waste performance and costs. This tool, available to all building types, will enable Facilities Managers to accurately determine their baseline performance and track waste improvements over time.
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Time: 11.45am – 12.05pm (20 minutes)
Author: Sharon Pollard, General Manager Operations, Fed Square P/L
Title: Fed Square - A journey towards environmental sustainability
Biography: Sharon Pollard has a broad range of international Facilities Management experience, underpinned by qualifications in Work Health and Safety, Project Management and Live Production, Theatre and Events, Lighting. In her current role as General Manager Operations at Fed Square, Sharon oversees Capital Asset Planning and Replacement, Sustainability, Accessibility, Planned and Reactive Maintenance, Cleaning, Security, Waste Management and OH&S. She sits on the FMA Victorian branch committee and is an active member of the Committee for Melbourne.
Abstract: Fed Square Pty Ltd became carbon neutral in 2015. But trialling newer technologies and retrofitting is not always a smooth ride. This session focuses on providing practical insight into the challenges of leading a major public precinct to carbon neutrality. Hear what worked, what didn’t and equally importantly, how our journey continues.
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Time: 12.05pm – 12.25pm (20 minutes)
Author: Kelli Jansz, Head of Corporate Business, Integrated Facilities Management, JLL
Title: Diversity & Inclusion in the Facilities Management industry in Australia
Biography: Kelli Kelli Jansz, National Director of JLL’s Integrated Facilities Management business leads the firm’s Corporate Business division across Australia and New Zealand, managing over 55 clients and an FTE base of 250+. Kelli has over 25 years of experience in the property industry, acting on behalf of both the investor and the occupier, and has spent 10 years with JLL. Her roles within operations and facilities management, coupled with her a strong background in real estate, have equipped Kelli with the skills and experience required for portfolio management and transaction handling for some of JLL’s key clients. Kelli’s expertise within IFM and the FM industry more broadly and her dedication to client services were recognised when she was awarded the Corenet 2011 Service Provider of the Year and finalist for the FMA 2012 FM of the Year.
Abstract: According to McKinsey Consulting, gender-diverse organisations are 15% more likely to outperform and ethnically diverse companies are 35% more likely to outperform than those that are not. By cultivating a dynamic mix of people and ideas, companies enrich their performance, their communities and the lives of their people. This is no different in the Facilities Management industry and we all as participants strive to achieve the most diverse and inclusive community and industry possible.
In this presentation Kelli Jansz will outline how leading organisations drive a diversity and inclusion strategy through their business. She will look at how to create a diverse talent pool, but emphasise that businesses must go further than talent, and also look at how they do business, who they engage with and their supplier change as part of their diversity agenda.
The Facilities Management industry is no exception and this presentation will attempt to answer how organisations make diversity & inclusion a strategic priority and part of their value system. She will discuss how to get broad attention on the issue and some key programs and platforms that can be implemented. Drawing on his own experience at JLL, as well as looking to other best-in-class organisations, Kelli will lead a discussion on how the FM industry can drive and affect change around diversity & inclusion.
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Time: 12.25pm – 12.45pm (20 minutes)
Author: James DiLiberto, Director of Engineering, AZZO Pty Ltd
Title: Don't be left blind about how your facility uses energy
Biography: James DiLiberto is the Director of Engineering for AZZO, based in Melbourne Leads a team of one of only three Platinum+ EcoXperts in the world, who co-develop Schneider Electric Energy Management System software and hardware. As Electrical Engineer and Certified Energy Manager, James has been building integrated energy solutions for almost 10 years.
Abstract: There’s nothing more powerful than information, but with energy management, most facilities managers are left with a pile of data and little time to process it into actionable information leading to knowledge and resulting in wisdom to save money in running the facility. This is where a powerful energy monitoring and control system can provide extensive value and empower the customer to make informed and innovative decisions.
‘You can’t control what you don’t measure’ If we want to take real steps to become more sustainable and manage our energy use better, we need to understand it.
TUESDAY 6 JUNE 2016, 11.55AM – 12.55PM,
TECHNOLOGY OPPORTUNITIES STREAM
Room: Meeting Room 105 & 106
Time: 11.15am – 11.55am (40 minutes)
Author: Andrew Smith, Leader, Building Technologies, A.G Coombs
Title: Big Data, Analytics and Building Automation Systems
Biography: Andrew Smith is an Automation Specialist Engineer with 30 years’ experience in commercial and industrial automation and controls. His extensive experience with outcome based Building Controls and knowledge of building systems operation and maintenance provides a strong platform for optimising building systems.
Abstract: There is a great deal of focus around using data analytics to improve the operation, maintenance and performance of buildings – is this really the magic wand to solve all energy efficiency, performance and maintenance issues? This presentation will discuss the opportunities that this new information technology capability beings as well as maximising the inbuilt capabilities of the building automation system itself to deliver improved outcomes.
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Time: 11.55am – 12.35pm (40 minutes)
Author: Michala Maly, Managing Director, Core Vision Pty Ltd
Co Author: David Taylor & Kevin Williams, Core Vision Pty Ltd
Title: Innovative Technology Solutions are transforming Facilities Management
Biography: Michala Maly is a young, female professional who has been working in the Technology space for the past 11 years. Currently, she is working for Core Vision Pty Ltd – a leading provider of web, mobile and App based software solutions exclusively for the property sector – specifically Facilities Management.
Michala is responsible for identifying new trends in the FM space including demographic changes and strategies.
Abstract: The constant and relentless technology evolution combined with the ever increasing sophistication of Tenant / Occupier services is presenting new challenges to the FM industry. These challenges are resulting in the demand for new skill sets and innovative technology in order to satisfy the increasing expectations of tenants and building occupants.
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Time: 12.35pm – 12.55pm (20 minutes)
Author: Stephen Minning, Managing Director, BrandCulture Communications & The University of Technology
Co Author: Bryce Hutchinson, Senior Building Information Manager, Project Manager, University of Technology
Title: How “SMART” is Your Signage?
Biography: Stephen Minning Founder and Managing Director of BrandCulture, Stephen Minning is a branding and wayfinding specialist with over 20 years' international experience working with blue chip companies and public sector organisations. Stephen discovered his passion for design while working at an international advertising agency in Dubai. Working as an art director in London and the USA, he created campaigns for iconic global brands such as FedEx, Pepsi, Cadbury's and General Motors.
Relocating to Sydney, Stephen worked for several creative agencies, where he learned about, and grew to love, the Australian design industry and culture. In 2003 he founded BrandCulture Communications, and has since collaborated on internationally recognised projects with leading architects, property developers and interior designers. Stephen believes branding should not only deliver bottom line results, but also create better experiences. He brings broad experience, strategic thinking and insightful management to every project. With a deep-rooted belief in corporate social responsibility and a desire to create valuable experiences, he collaborates with like-minded professionals to build brands.
Abstract: UTS commissioned BrandCulture to deliver a new signage system across 25 building in the Sydney CBD campus. The solution included integrated technology enhancing the Student Experience Through Physical and Digital Wayfinding Technologies.
TUESDAY 6 JUNE 2016, 11.55AM – 12.55PM,
FUTURE FACILITIES STREAM
Room: Meeting Room 104
Time: 11.15am – 11.35am (20 minutes)
Author: Jeremy Sampson, Engineering Manager, Crown Melbourne
Title: “Real Time” Maintenance – A new concept at Crown
Biography: Jeremy Sampson is the Engineering Manager at Crown Melbourne. He is an experienced senior manager who has held senior FM roles throughout the United States, China, and Australia. Jeremy is a registered professional engineer and has a broad range of experience extending from manufacturing to premium resort operations. Jeremy’s expertise is in engineering systems and operational integration.
Abstract: Attracting more than 19 million visits each year, Crown Melbourne is one of Australia’s most visited tourist destinations. Crown operates an enormous scale of infrastructure at various stages of life cycle at our Melbourne location. With over 76,000 BMS points, 1300 meters, and 400 daily work orders, Crown Melbourne uses a wealth of facility data to help us make the right decisions for managing our contractors and finding the perfect time to replace an asset. The Crown complex never stops, so unexpected downtime is not an option.
The size of the asset base at Crown has allowed us to evolve advanced relationships with our suppliers and contractors. Maintenance of Crown’s assets truly relies on creating a healthy mix of internal and external resources with everyone working as the “Crown Team”.
Crown is continuing to find the balance between traditional preventive maintenance and an exciting concept of ‘real-time maintenance’. Our goal is to find and fix facility issues before our customers ever notice. Come listen to how Crown is pre-emptively resolving issues with our lifts, air handling units, and central plant to provide a world class customer experience in a city that never sleeps.
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Time: 11.35am – 11.55am (20 minutes)
Author: Matthew Sullivan-Kilgour, CEO, Hux P/L
Co Author: Rhys Sullivan, Hux Pty. Ltd.
Title: Through using low cost distributed sensing, it is possible to create the ‘next generation in building optimisation’
Biography: Matt Sullivan-Kilgour is an ESD professional with a background in autonomous systems and renewable energy. He has worked for a range of consultancies in Australia and the US, and most recently as the Head of Research for the Moreland Energy Foundation.
Abstract: Through using low cost distributed sensing, it is possible to create the ‘next generation in building optimisation’ and simultaneously meet the goals of resource efficiency and maximising occupant comfort.
Creating intuitive user interfaces and readily interpretable data visualizations moves the focus back onto facility managers and building operators as the key contributors to building optimisation.
In addition, with a comprehensive network of sensors it becomes possible to create an analytical ‘expert system’ that provides unprecedented insight into building performance at a fraction of the cost of existing solutions.
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Time: 11.55am – 12.15pm (20 minutes)
Author: Glenn Talbot, Managing Director, Verified
Title: Uncovering the hidden costs associated with high-volume contractor activity
Biography: Glenn Talbot is the founder and Managing Director of Verified. He has been General Manager of some of Australia’s leading service providers, has managed manufacturing facilities in Australia and New Zealand, and been responsible for national and international product distribution. Technically he holds an Associate Diploma in Applied Science and remains as an Independent Chair for Australian Standards. He has also been a volunteer Board member and Chairman of a successful non-for profit Industry Association.
Abstract: The current methods of managing high-volume contractor activity data are grossly inefficient. Disparate data coming from multiple sources, as well as the huge time cost associated with processing this data does not allow for sufficient visibility over contractor activity.
As a result, Australian businesses are paying thousands, even millions, in contractor overpayment each year, not to mention leaving themselves exposed to non-compliance risks.
It is imperative that Facility Managers and building owners take complete control of their contractor management process. To do so requires becoming more receptive to technological disruption in their field.
Managing the input of contractor information and sending it to a central source allows FM’s to have instantaneous access to all of their data in real time and an improved ability to reconcile contractor activity with invoice payment.
Use of this technology also leads to large savings in administrative costs.
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Time: 12.15pm – 12.35pm (20 minutes)
Author: Rebecca Smith, National Sustainability Manager, JLL
Co Author: Simone Concha, JLL
Title: Renewable energy for occupants; what forward thinking Property Services Managers need to know.
Biography: Rebecca Smith is National Sustainability Manager for IFM at JLL. Previously Rebecca was Sustainability Manager for the Government Accounts team and prior to joining JLL she was a Sustainability Consultant in London, specialising in building retrofit and sustainable building design. Rebecca holds a master’s degree in Architecture and Environmental Design.
Abstract: The advantages of renewable energy are well known, including environmental, economic and fuel independence benefits. However renewable energy is often more accessible for Building Owners than Tenants. We will explore the barriers facing Tenants and how they can overcome these to receive equitable access to renewable energy.
With an increasing number of companies declaring ambitious corporate targets for reducing emissions and wishing to demonstrate their sustainability commitments, it is as important for Tenants as Building Owners to have access to purchasing renewable energy.
Facility and Property Services Managers therefore need to have an understanding of the different renewable energy purchasing options available to Tenants. We will discuss the risks and barriers associated with each option, compare environmental credentials and analyse which method of purchase is most applicable to differing asset types (commercial, industrial, health and aged care
etc.)
Attendees will develop an understanding of the drivers, barriers and options for renewable energy purchasing. They will gain the confidence to assess their own energy and sustainability requirements and have the knowledge to optimally procure renewable energy.
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Time: 12.35pm – 12.55pm (20 minutes)
Author: Jeremy Stamkos, Principal Consultant, Eronmor
Title: The Emergence of Real-time Indoor Air Quality Monitoring
Biography: Jeremy Stamkos is a highly experienced Indoor Environmental Consultant and is currently the Principal Consultant at Eronmor Indoor Environmental Consulting based in Melbourne, Australia. Jeremy has spent his entire professional career providing practical solutions to improve occupancy conditions in a diverse range of built environments.
Abstract: The emergence of affordable and reasonably accurate all-in-one portable Indoor Air Quality (IAQ) sensors presents many challenges for building and business managers and owners. With tenants and building occupants now being able to access real-time IAQ data for their workplace, school, university, hospital etc, then sharing that information on public forums, how will it impact those responsible for maintaining the IAQ in that property?
TUESDAY 6 JUNE 2016, 11.55AM – 12.55PM,
FM ADDING VALUE STREAM
Room: Meeting Room 103
Time: 11.15am – 11.55am (40 minutes)
Author: Rick Bierens, Director, RixStewart
Co Author: Nick Rix, Director, RixStewart
Title: Performance Based Contracting - Getting it Right
Biography: Rick Bierens and Nick Rix have a combined 35+ years’ experience in the FM industry working for both FM service providers and providing FM advice to private and public sector organisations. They are market leaders in the establishment of performance based contracts in the FM industry.
Abstract: The use of performance based contracting in the FM market has increased significantly over the past decade. We will provide a “healthcheck” of performance based contracting in the FM market, using some real case studies to identify some of the challenges that still exist in its comprehension and use as a means to drive positive long term relationships.
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Time: 11.55am – 12.35pm (40 minutes)
Author: Pawel Wargocki, Deputy Director, University of Denmark
Co Author: Adam Garnys, CETEC
Title: Indoor Environment Quality and Productivity: Agreeing on a Productivity Index for IEQ
>International Speaker
Biography: Pawel Wargocki is Associate Professor at the International Centre for Indoor Environment and Energy, Technical University of Denmark. He has more than 20 years’ experience in research on human requirements in indoor environments supported by scientific investigations in existing buildings and in the labs. He is best known for his seminal work demonstrating that poor indoor environmental quality affects performance of office work and learning. Other work influenced requirements for ventilation and air cleaning.
Abstract: This workshop will build on successful workshops for Healthy Building 2015 Europe and HB2015 America organized by ISIAQ, on active initiatives of World Green Building Council, published scientific evidence and interactions with various building stakeholders.
We will discuss how we can further promote the importance of indoor environmental quality (IEQ) to all building stakeholders using the evidence on its relationship to occupant performance and productivity at work. We will demonstrate IEQ can benefit all building stakeholders through the measurement of occupant performance and productivity at work. We will explore how IEQ can become part of a total economy and standard business operations, and be on the agenda of financial officers, human resource management, and facilities management. To this end, we also wish to balance the feedback from Europe and The Americas to show how IEQ in Australasia can be integrated into standard business operations.
Learning Objectives:
>Describe the evidence on the effects of IEQ on cognitive performance and productivity at work.
>Understand the importance of IEQ and related financial reporting as it pertains to practical facility management.
>Understand the internationally adopted definitions and approaches of productivity indices and their application for buildings
>Study the methods for measurement of the relationship between indoor environment quality, occupant performance, and productivity for office based workplaces.
>Identify Australasian needs for development of the international methodology of productivity measurement.
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Time: 12.35pm – 12.55pm (20 minutes)
Author: Adam Adkin, General Manger, Advisory Services, FM, WT Partnership
Title: Rationalising the Supply Chain to add Value in FM
Biography: Adam has worked for WT Partnership for over 15 years, starting in the UK and in Melbourne since 2012. Adam has experience working for WTP in client-side contract administration roles for national UK maintenance contracts and has completed numerous Lenders Technical Assessment (LTA) Reports on large Australian PPP’s.
Abstract: Many clients with property maintenance needs often have multiple suppliers (who may have multiple sub-suppliers) providing delivery of FM services.
Finding an appropriate balance between delivery risk and quality of performance is essential to ensuring the best value for money from service delivery.
